Five Guys Islington Reviews Summary

Category: Hamburger restaurant London

Address: 71 Upper St, London, N1 0NY, United Kingdom

Phone: +442072267577

Rating: 4.2
based on 184 reviews.

Food Quality

Pros:

  • "Very good burgers and fries."
  • "The beef is lean but juicy and well cooked too."
  • "Great moist fresh burgers you can choose your own toppings."
  • "All completely made to order, great taste and a lot of topping all included for free."
  • "The cajun style fries are excellent."
  • "The patties are juicy and tasty."
  • "These burgers area very simple but very juicy."

Cons:

  • "The burger was very bland coming a poor 3rd to burger king & MacDonald’s while commanding a restaurant price."
  • "Soggy buns, gross yellow tomatoes, grilled onions were not properly grilled so they just tasted raw."
  • "The cheese inside the cheeseburger didn’t fully melt."
  • "Burger was good, but tasted like it had just a little something missing."
  • "The fries come pre salted and mine where practically inedible due to having more salt than the dead sea."
  • "Burgers are terrible. The buns are poor quality and super soggy by the time they are served."
  • "Burgers are flavourless and bland and the fries are tasteless & soggy."

Service

Pros:

  • "The staff are efficient and work quickly and in a tidy manner."
  • "David the manager of Five Guys, Islington was very patient and understanding plus very kind."
  • "Generally a fan of five guys but this location is still much better than average. Have been several times and always get friendly fast service."
  • "Staff very friendly as always."
  • "The place is always clean and the staff are polite. Service has always been fast."
  • "Friendly and welcoming staff."
  • "Service was delivered by real humans, with personality and humour."

Cons:

  • "Terrible experience, had to queue up three times, to pay, to collect food, then to collect drink."
  • "But the smiley staff got my order wrong, then once the burgers were made took ages to put the fries in the bag despite me asking twice."
  • "The manager was not helpful and her name was Glorie I think."
  • "Great food but customer service is really going down."
  • "Food was nice, however, they forgot to make our order we waited around 40 mins."
  • "The problem I seem to be having is every time I order a delivery from this place, they seem to forget my milkshake, third time in a row now."
  • "I had a terrible experience with this branch. They gave the wrong order to the deliveroo driver."

Price

Pros:

  • "Prices are a bit more than other fast food places but it is a real burger with real meat."
  • "The price is of course higher than a usual fast food, but it is justified by the burgers quality!"
  • "The food though was absolutely amazing, well priced for London and taste was irresistible."
  • "Regular burger has two patties and is very filling for a good price."
  • "Unless you've a very big appetite, stick to the Little Burger and Little Fries: they're plenty big enough for a normal human and it brings the whole meal in at a good value price."
  • "My favoroute burger restaurant. Prices are worth it."
  • "Doesn't disappoint. They consistently deliver a tasty hamburger for a reasonable price."

Thanks! Your review is awaiting moderation.