Address: 197 Richmond Rd, London, E8 3NJ, United Kingdom
Phone: +442085251416
Rating: 4.6
based on 224 reviews.
Venue & Ambience
Pros:
"The venue was lovely inside."
"A stylish combination of industrial and scandi design inside, the atmosphere is welcoming."
"Ambience fantastic- buzzing on a Friday night but tables properly spaced out to allow conversations to flow."
"The setting is lovely and the staff go above and beyond."
"This place has a great ambience where one can enjoy their freshly baked pastry and coffee."
"The atmosphere is welcoming, if a little loud due to poor acoustics."
"The space is big and really nice decorated but can be very busy on weekends."
Cons:
"The venue was lovely inside but it was cold - we had to wear our coats."
"The bathroom is located in an odd part of the building, and isn’t clean, which is a bit of a let down for the whole experience."
"This place is extremely popular so expect for a long queue."
"The place was just next to a car wash so super noisy."
"This restaurant is also right under a bridge passage and next to a car wash so not really a prime location."
"Sadly one thing put a damper on our experience, both metaphorically and literally: we got sprayed with mist from the car wash next door, not great."
"The place was also packed with people with laptops even from a very early time, be prepared to have to share tables."
Service
Pros:
"Staff are lovely, attentive but discreet."
"Staff are friendly and service is quick and relatively quick considering the amount of people on weekends."
"Thanks to Ewan for friendly service and kindly explaining all the pastries repeatedly!"
"Lovely service from the waiter when we had dinner."
"Really excellent petite female server bringing food & drinks out with a v positive smiling attitude."
"Had 3/4 different members of staff look after us throughout the night and all were top drawer."
"The staff are absolutely lovely and so truly passionate about what they do."
Cons:
"I had a toasty that was very average and overpriced the staff was snobby and impolite."
"Unfortunately we found some of the pasta dishes underwhelming and pretty pricey."
"Terribly organised and very slow service."
"Parents came here on my recommendation for dinner and were aghast with how terrible the service was, which was arrogant and with a 'take it or leave it attitude'."
"Service was very bad. The waitress asked too many times if we wanted to order more."
"Service could really use a pick up, but that might just be an individual problem."
"The waitress who approached us was surprisingly rude."
Food & Beverages
Pros:
"The food was mostly good."
"Both still and sparkling water are available self-service free of charge, which was also a nice touch."
"The rhubarb danish was prolly one of the best things I’ve tried in london."
"Every dish is like a work of art."
"Delicious flat white too - a fabulous breakfast!"
"Pophams (pasta by night) is one of the best restaurants in London - the pasta is amazing with new creative but comforting flavours every time."
"The coffee and chai I ordered were both so amazing, especially the chai - authentic chai not just your average chai powder - fragrant and smooth."