The Island Restaurant Stafford Reviews Summary

Food Quality

Pros:

• "The chicken balti was absolutely delicious and cooked to perfection."
• "Excellent meal, cooked to a very very high standard and a good price."
• "Food was tasty, hot and good size portions."
• "We had the most delicious curries, followed by a stunning sundae."
• "Food is absolutely fantastic here, the staff are really friendly and polite, you couldn't ask for more."
• "Delicious fantastic tasty food quick service by polite friendly staff."
• "The food was magnificent,, so full of flavours & spice."

Cons:

• "The last trip here all 4 (different) meals completely lacked spice and yet we’re advertised as medium strength."
• "Had a terrible meal here tonight...have had many takeaways from here that have been top notch."
• "Takeaway for £36 had another watery curry. Worst butter chicken ever had."
• "Had to send the wife's pakoras back as the chicken was stone cold."
• "Food looks really nice but its bland. No taste at all."
• "The poppadoms were stale and food wasn't as hot as it usually is."
• "Food was quite tasty even with cold rice."

Service

Pros:

• "Bloody good indian. Friendly waiting staff."
• "Absolutely Loved everything about this place, what an amazing staff they have with, looks great and comfy seats with great ambience."
• "It’s in a nice location with nice waiters."
• "The staff made a real fuss of her birthday which was great to see."
• "Food is unreal and the staff are great."
• "Hope, our waitress and host. She was friendly, attentive, and went above and beyond to make sure we had a great time."
• "The server was as friendly as you could get, so nice and chatty with a good humour."

Cons:

• "Went for a work occasion having booked the venue for 27 people. We arrived and there wasn't enough space on the table we were allocated."
• "Two hours after ordering. the manager then said it was my fault and proceeded to argue with me."
• "The only recompense was 'I'm sorry and an extra napkin to try to dry up the spill.'"
• "Didn't cope well with large numbers, and we were all crammed in."
• "Called twice, first time told it would be 15 minutes(!?!?) and the next time (an hour later) told they hadn't seen the order on their system."
• "The service was a bit poor, staff weren’t so attentive."
• "The service wasn't good..said food would be ready in 35mins. Waited for an extra 30mins."

Atmosphere

Pros:

• "The atmosphere was cozy and inviting."
• "The atmosphere is really relaxing."
• "Absolutely Loved everything about this place, what an amazing staff they have with, looks great and comfy seats with great ambience, candles everywhere, lovely ornaments on the wall."
• "The food was the best I have ever tasted."
• "Best indian food in stafford. Never disappointed- we get takeaway now and then and always fresh and tasty."
• "Excellent menu, great ambience and friendly staff made it a wonderful experience."
• "The atmosphere was very cosy within the restaurant."

Cons:

• "Grey velour chairs very uncomfortable, no leg room."
• "The restaurant was seriously lacking adherence to any health and safety current government guidelines."
• "Atmosphere odd.... Mariah Carey playing in the background..... an odd combination for an Indian restaurant."
• "It was more like a takeaway than any restaurant we’ve ever been to."
• "The main disappointment was the service really."
• "What let’s this place down is the customer service, none existent unfortunately."
• "Only downside is the lack of beer (it's bring your own which I didn't know before arriving), although somehow the table behind us were sold some."

Value

Pros:

• "The food here is excellent. Very tasty and at a good price."
• "Reasonable prices & they're signed up to the Meerkat meals which makes it fantastic value."
• "It's bring your own bottle, so the bill was amazing value too."
• "Best Indian restaurant in Stafford by far."
• "The best Curry I've ever had, and I've had a few."
• "This is honestly more than 5 star and was so reasonably priced."
• "The food came well over half an hour earlier than expected."

Cons:

• "I ordered tutti frutti waffle which was £10 and missing 3 out of the 5 advertised fruits and had barely any choc on."
• "Waited 90 minutes for our starters to come out."
• "Food tasted good, but we waited 90 minutes to receive our food; some of which was cold and some of the bread only arrived as we were finishing the meal."
• "Waited over an hour for food."
• "We had a very long wait for our meals, when the restaurant was near empty."
• "End up paying through the roof for slow wait times."
• "Waited 30 minutes for drinks that we ordered when we got there to arrive."