Address: 58 High St, Sutton, SM1 1EZ, United Kingdom
Phone: +442079987636
Rating: 3.8
based on 191 reviews.
Food Quality
Pros:
"The food was really good and hygiene."
"Definitely tastes like premium Donner meat."
"The portion of meat was very good in both [meals]."
"I absolutely loved my meal. I had the mixed doner box."
"The food was extravagant, and well served."
"The best kebab I have had."
"Doner that doesn't leave you feeling greasy and sick afterwards."
"Hands down the best kebab I’ve ever had in my life!!"
"I found the food really tasty and would recommend."
"Food is amazing but very poor service."
"Delicious kebab and very good portions."
"Great experience, food is amazing."
"Very clean, fresh and tasty kebabs....probably it’s the best kebabs in london..."
Cons:
"The chips were pretty average with no seasoning so tasted rather bland."
"The food arrived cold and in a much smaller portion than I had requested."
"Food arrived very cold, I did call them before the review to say I wasn't happy."
"My recent order from this restaurant was a complete letdown."
"So disappointed with the sutton branch. GDK is one of my fave places to get a bite. Everytime I've ordered from here they make a fool out of me."
"The food is ok.... But the waiting time was way too long."
"Food is so good here but if you go there after 12:30 it’s busy with very little staff able to actually help."
"I had worst experiences in this shop. Take ages to prepare collection order."
"This place is a complete rip off , I have never been disappointed like I was with the food from here , the portions were a tiny."
"Twice l have ordered and missing items in delivery and they were very rude instead of correcting the mistake."
"Went there last week to order take out. I only ordered 2 things and when I got home I noticed something was missing from my order!"
Service
Pros:
"One very sweet staff with lovely smile and patience."
"Service was decent and prompt."
"Our servers, Saif and Mahin, were excellent."
"Staff are nice but need more training, understandable as it’s a new chain."
"A lovely young man named Wael served me. I have never met such a polite boy, he is an asset to the franchise and made me the best kebab I've ever eaten."
"Great place with fresh food. Worth trying even if you don’t normally like kebabs."
"The staff is very nice and will help you choosing the best option for you."
Cons:
"The service was appalling, I was shouted at for not understanding the servers somewhat heavy accent."
"I felt as though I must have been disturbing the gentleman from something more urgent, perhaps he was studying for a hospitality degree."
"The service was literally like a mind your language or speak no evil or hear no evil."
"There is a limit how stingy someone can be. There is no reason for them to have extra 2 pound charge when it's the same amount they add."
"What's worse, when I tried to contact them to address these issues, no one answered the phone."
"They don't bother to offer any compensation."
"I would have given it 5* if the service was quicker...there was a 30 min wait."
"The only thing really stands out is the packaging. Food taste is average and meat portions are small unless you pay the extra."
"We ordered a family bundle (for 4) this time and found the food to be dry."
"Disappointed. Have had food delivered as takeaway before, but ate in Sutton restaurant today for the first time and wish we hadn’t. Food was ok but service appalling."
"The worst experience u can have first they gave me my order so i found a hair in it and second time they gave me wrong order completely waste of money disgusting place and illiterate staff don’t waste your time and money."
Hygiene
Pros:
"They keep cleaning the table once the customer left the table."
"They always get fresh and delicious meal."
"Seeing all the staff in the kitchen with their head covered and beards covered made me feel a lot better because I hate finding hair in my food."
Cons:
"The other one has wood stick inside kebab."
"Went to pick up a kebab, was mortified when I saw the guys picking up salad with their bare hands."
"Place was cold and lots of staff but no customers."
"Served me my food on a wrapper on top of a dirty plastic tray couldn't believe it really no effort at all to be reasonably clean."
"We arrived at 1pm on Sunday. We seemed to be the first customers of the day and All around was full of dirt and the staff explained that it was from the night before."
"Floor was wet, and staff was laughing at a older couple as they slipped on the floor."
"The tables are always dirty and I think that there’s a lack of hygiene which is very surprising for a new restaurant."
Packaging & Presentation
Pros:
"The uniqueness and what sets them apart is the packaging, presentation and price."
"The biggest problem with this place is the wait for food feels like an eternity when you go in your lunch hour and confined for time that being said for the money food is fantastic."
Cons:
"Not in boxes so all cheese bites had fallen out."
"Ordered through Uber eats and only the sides were given to the driver and most of my item's were missing."
"Tried dorum beef kebab. It was overall good and tasty but size is very small and more expensive compared to the avg kebab shops in the area. You also pay extra due to the excessive amount of packaging."
"just got back from this place and the food is overpriced rubbish. Only salad, litle meat and portion size is way too small for £5.5. Staff seemed to be very cold and uncourteous."