Slug & Lettuce - Swansea Reviews Summary

Service

Pros:

• "Great atmosphere and good service."
• "Food was delicious and our waitress Ellie was really friendly and looked after a group of 18 of us well."
• "The staff were quick serving on the bar and very nice."
• "Ellie was excellent made us feel very welcome even when we were unexpected 5 minutes late."
• "The barmaid was also friendly."
• "Kylie has been truly amazing! We never waited to ask for a drink."
• "The service was prompt and efficient, yet never rushed."
• "We were approach with quality service, and a great sense of community."

Cons:

• "We came for bottomless brunch and had a waitress who was very rude."
• "One of the group ordered the poached egg and avocado and the egg was rubbery and hard."
• "Terrible bottomless brunch experience. Didn't get served until 25 minutes in."
• "My friend and I sat at a table not noticing it was reserved, member of staff came along, took the menus out of our hands."
• "The manager on the door was not the friendliest."
• "HORRIBLE. No one greeted us at the door."
• "Poor and unfriendly service from bar and waiting staff."
• "Very slow and poor service for a quiet Monday evening."

Food Quality

Pros:

• "Absolutely amazing the food was impeccable and came quickly."
• "Had a fantastic Christmas party at the S & L.! Amazing buffet and service."
• "The food was absolutely outstanding. We ordered a sharing platter and every item was cooked to perfection!"
• "The food was beautiful. Drinks were topped up regularly felt like we really got our money's worth."
• "Had the sirloin steak yesterday along with loaded fries, the cut was lovely and thick and it was cooked perfectly!"
• "The food was on time, hot and tasty!"
• "Food was on Point,Drinks Were on Point."
• "The food was pretty tasty, we spent 18 quid on food between two adults and a child."

Cons:

• "Didn’t really like the sausages, rather hard like it was a leftover cooked again."
• "Even though food was ok, bit concerning when you order a chicken wrap, that its pipe'n hot but out within 5 minutes."
• "I ordered two chicken bao burgers, and the buns were so salty and the whole meal was so spicy I found it inedible."
• "Food was not what we expected to have. Shame that the sip and share I booked and paid a deposit for was not available."
• "Food was terrible, wasn't fresh at all, my entire dish was extremely dry."
• "Food was very poor quality with staff not paying attention to the order requested, fries barely warm."
• "Went for a xmas meal, food was horrible rib was so dry even the gravy didnt help."
• "Ordered bloody mary. No Worcestersauce. Tomato juice watered down. No celery sticks."

Ambiance and Atmosphere

Pros:

• "A spacious cafe bar in Cardiff center. It was quiet when we visited."
• "I was particularly impressed that you could have people drinking, dancing and eating in one place without any of them interfering with the others."
• "Really nice meal at an inexpensive price. Helpful bar staff and excellent table service."
• "A beautiful indoor setting, clearly designed for the Instagram experience that nevertheless provides a quirky and welcoming setting."
• "This place radiates sophistication."
• "Great atmosphere, good food, friendly staff."
• "The atmosphere was very relaxed and the staff, especially Chloe, were very helpful and kind."
• "The greatest service as always by Lauren and will be sure to be making it a regular visit."

Cons:

• "Nice vibe, great staff, lovely decor, but difficult to get away from a speaker playing music just a tad too loud."
• "Can be very noisy with Hooray Henry's who feel the need to talk even louder than the rest."
• "Not a place we will be going again. Booked to go as a family when we got there we were sat on a table by the toilet you could smell it."
• "If you're expecting a quiet, reasonable meal this isn't the place for you."
• "Appalling, didn't realise this place had changed its name from Yates."
• "Very themed/decorated - somewhat Laura Ashley in style c. 1995."
• "If you would like fresh drink with your meal that's cost £40 and your not bothered of paying more than double than the Wetherspoon drink."
• "Unacceptable wait time for one simple drink as used a standard measure of effective service - and with only 3 tables occupied."