Address: 5 Grey's Quarter, Eldon Square, Newcastle upon Tyne NE1 7AP, United Kingdom
Phone: +441912611112
Rating: 4.4
based on 187 reviews.
Staff and Service
Pros:
"Staff and service is give 6/5. Really friendly and knowledgeable about food and drinks."
"The waitress was ace you are very lucky to have such a great staff member."
"The bar staff were very skillful at their craft and it was fascinating watching them."
"The staff were fantastic and the facilities were well kept."
"Absolutely love it in here, the staff are out of this world."
"Our server Aurelija was so friendly! She gave us some recommendations of things to try."
"We were greeted by a lovely blonde waitress who we didn't catch the name of, but gave helpful suggestions for amazing drinks and made us very welcome."
"An excellent restaurant with a different take on drinks and food, excellent table service and outstanding food and drinks."
Cons:
"Bartender must hate working here. Most mind boggling slow service complete with an terrible attitude."
"Went for bottomless brunch and I was very underwhelmed. It took 20 minutes just to get our first drink."
"Rude staff, over priced, poor service. Do not recommend coming here, regardless of the good reviews you see."
"You know. I can live with a 10 minutes wait at an empty bar. What I can't live with is being ignored by all the bar staff as they walk past."
"Spoke to a girl name Rosie over the phone regarding a job vacancy. She was very blunt and rude."
"Very poor people skills from the guy in the grey jacket who i assume is the manager on duty. We were asked very nastily to come back inside."
"We walked in and sat at the bar and waited 10 minutes without acknowledgement, a hello, won’t be long, or anything!"
"First and last visit.First bar I went to no one was serving behind the bar although there were around 4-5 bar staff."
Food and Drinks
Pros:
"Food was amazing, only down side was the steak was a bit tough and chewy but not enough to complain."
"The food is great, offering a diverse menu that accommodates various dietary restrictions."
"Mains of steak with mushroom. Steak was a bit small in size for the price of the meal, but the flavours were really good."
"Food was reasonably good but with 3 cocktails included the food is essentially a freebie."
"I ordered a plant based burger which was great and a perfect size."
"Food was extremely good enjoyed everything. Excellent decor great atmosphere lovely clean toilets."
"Amazing experience. Really good vegan and gluten free options, and the staff were amazing at making sure food was free of specific allergens."
"We had a delicious meal, beginning with olives and pork scratchings, then shared a Boom Boom salad with chicken."
Cons:
"Steak was a bit small in size for the price of the meal."
"Prices are slightly high. The only interesting bit is the drinks. The music was very loud."
"Came for an evening out for my 32nd birthday and the vibe was ruined slightly by being refused a cocktail because of the stupid challenge 25 you follow."
"Ordered food, everything is pricey but good quality."
"Too gimmicky for me, ordered a drink that looked good when it came, only to be stopped from drinking it because the server had to add a foam on top."
"The Pina Colada was the worst drink I've ever had. Don't know what was in it but could identify any rum, pineapple or coconut."
"Beautiful looking cocktails amazing friendly staff but the chefs are inexperienced, i ordered the beef pho which is one of my favourite dishes of Vietnam and I couldn’t help but hear the chefs announced the order as beef ramen."
"Was amazing when I first came then service was terrible the second time! Apparently managers discresion to give nhs discount turns out no discount available during weekends!"