Address: 6 Lulworth Walk, Leeds, LS15 8NZ, United Kingdom
Phone: +447932546929
Rating: 4.9
based on 188 reviews.
Customer Service
Pros:
"Fantastic customer service and I will definitely be using him for all my future plumbing and boiler needs."
"Many thanks to John the Plumber in Leeds for sorting my daughters shower. She is delighted and it’s great to find someone who turns up when they promise and charge a fair price."
"A lovely chap and bloomin brilliant customer service!!"
"Called John the Plumber earlier today with a blocked loo and drains... really quick, efficient, friendly and honest."
"Friendly, professional, would 100% recommend. Great plumber and person."
"John and his team are professional easy to talk too & reliable."
"John was extremely friendly and professional."
Cons:
"As a plumber/ heating engineer of 40 years experience, I called at to see a boiler you had said needed to be replaced earlier today... Hardly a professional approach. No points for the service today."
"Came and replaced a sink plug for us last year. Great. But then came to price up a boiler move and never received a quote even when I sent a gentle reminder email 2 weeks later."
"The boiler continued to leak and so I called John and he agreed to come on a particular day but he said I should call him the day before and check that he was still free... I stayed in especially on the agreed time and day and he didn't arrive."
"I called them today and was asked by them to take photos of the taps... did not reply to either... thanks for nothing."
"He seemed trustworthy and pleasant when I met him but can't help but feel that he conned me for £40 and he had no intention of ever trying to fix my boiler."
"John came and sorted my boiler out when it burst and I was let down by plumbingleeds.co.uk, a site with fake reviews and completely unprofessional and untrustworthy staff."
Professionalism
Pros:
"John and his very professional team, installed a new boiler at home."
"John was brilliant today and really helped us out. He was fast, reliable, competitive and really professional."
"The work they carried out was of a high standard."
"John himself is extremely friendly and knowledgable about his trade."
"Dave was very professional, friendly and courteous and installed it with the minimum amount of disruption."
"John was clean and tidy in his work and disruption kept to an absolute minimum."
"John and his team arrived today and work was carried out professionally, quickly and pricing was very competitive."
Cons:
"He seemed trustworthy and pleasant when I met him but can't help but feel that he conned me for £40 and he had no intention of ever trying to fix my boiler."
Responsiveness
Pros:
"Nick managed to get over to us within an hour..."
"Rang John before 9am on a Saturday with a boiler issue, in 2 mins over the phone he explained what I needed to do and it was fixed."
"John was able to visit the same day and arrange a replacement the same week."
"John called out to fix my 96 year old blind and deaf grandmother's leaking toilet at just over an hours notice."
"Within 2 days I had a new boiler where it was going to be 4 weeks with British Gas."
"Had an emergency that needed sorting. John was available by phone to come round when it was convenient to me."
"John came for out to see a leaking bath/shower within a hour on a Friday afternoon."
Cons:
"Came and replaced a sink plug for us last year. Great. But then came to price up a boiler move and never received a quote even when I sent a gentle reminder email 2 weeks later."
"The boiler continued to leak and so I called John and he agreed to come on a particular day but he said I should call him the day before and check that he was still free... I stayed in especially on the agreed time and day and he didn't arrive."
Value
Pros:
"It was a very reasonable price, no mess with more room under the sink for storage."
"Very grateful for his quick response and also, when I asked what the charge was, he refused any payment."
"Completed the repair skilfully and efficiently at a reasonable price."
"We would have no hesitation in recommending them to others who are in need of a high quality service at a fair price."
"John fixed a leak in a pipe by my water meter and refused to charge me because he said that I had been a regular customer for several years."
"Extremely reasonable price for new boiler."
"The price we were quoted was very competitive and we arranged for him to come the following week to replace our boiler."
Cons:
"He seemed trustworthy and pleasant when I met him but can't help but feel that he conned me for £40 and he had no intention of ever trying to fix my boiler."
Reliability
Pros:
"The family and friends team are really friendly and hard working, reliable, trustworthy, give very competitive prices and are happy to help and give advice."
"John was very friendly, very professional and available to come and look at my leaking radiator very quickly."
"John is professional, knowledgable, punctual and a really friendly guy."
"John is well respected locally... he was punctual hardworking professional and trustworthy and did a fantastic job."
"John will be the 1st person I call on for any future plumbing issues."
"John and his team are professional easy to talk too & reliable."
"You really can not fault the quality of workmanship, reliability and price."
Cons:
"Came and replaced a sink plug for us last year. Great. But then came to price up a boiler move and never received a quote even when I sent a gentle reminder email 2 weeks later."
"The boiler continued to leak and so I called John and he agreed to come on a particular day but he said I should call him the day before and check that he was still free... I stayed in especially on the agreed time and day and he didn't arrive."