Address: 65-67 High St, Exeter, EX4 3DT, United Kingdom
Rating: 4.2
based on 305 reviews.
Service
Pros:
"Excellent service, everyone is treated with utmost respect and courtesy."
"Service was lovely, all the staff were very polite and accommodating."
"The service is very good, the waiting staff are smartly dressed, have impeccable manners, and are very engaging."
"The food was amazing but the service was better. John our waiter was amazing please can we get these details back to him he is a true asset to the restaurant."
"The staff were fantastic and the place, although different from Harrogate, had a very similar atmosphere. The food was first rate with the same menu and very attentive."
"Service was really friendly and efficient , food was delicious in every aspect, the seating was not only comfortable but the environment was rather splendid."
"Service was second to none, highly recommend this place, we were served by a wee Scottish lad but we didn't catch his name!!"
"We had a lovely meal this evening. This was our first visit here and we were amazed how great the food was. The only thing we could fault was our aperitif drinks and olives arrived after starter."
Cons:
"The only minor downside is the sheer amount of people inside. Would definitely come again!"
"Pretty good food, well presented, but service is very lacking, seemingly due to less staff than is needed."
"Service doesn’t match the price - the waitress forgot to bring us water, and no body checked with us regarding the food."
"The food was very good and the set menu was reasonably priced compared to the standard menu. However, we were given an Ivy Afternoon Tea voucher at Christmas which we found out when the bill arrived that it didn't cover the full cost of the afternoon tea, despite it having an expiry date of Dec2023."
"Service was slow even though the restaurant wasn’t particularly busy. Beer was warm, ordered a bottle of Champagne which took ages to appear then was also at room temperature."
"Terrible service. Slow from the off took 1hr 30 mins to get our mains which were then stone cold one was undercooked both unseasoned very bland."
"We had to wait quite a long time for someone to realise we had finished, despite the high number of staff (although I did eventually catch someone's eye)."
"We ordered the 'champagne' tea and got prosecco, not champagne. And our waitress was very rude and unhelpful. Disappointing overall."
Food Quality
Pros:
"The food is absolutely spot on."
"The food was fabulous."
"Food was amazing, servers were nice but the only minor downside is the sheer amount of people inside."
"Food was amazing, we booked a table via the website and received a phone call confirming the booking 6 days before the date."
"Food was great, and portions are decent well presented. We have eaten in many Ivy’s including London."
"Food was great but spoilt by the overall experience."
"Me and my mum had the most wonderful meal here tonight. we couldn't fault anything from the fantastic food to the warm attentive service."
"We had fish and chips and shepherds pie followed by pot of coffee, Peach Bellini and Moviestar Martini. The pudding was ice cream and chocolate bomb."
Cons:
"Even the ice tea was disappointing, too sweet and bitter at the same time?"
"The food I ordered was scallops and sushi for the starters and for the main course we had fish cake, tartare and black cod in soy sauce glaze. I'll start with sushi - was okay actually, but just normal, but I have to admit that I was disappointed with the scallops, which I love."
"My first tailside highball was delicious but totally flat (I didn't say anything) and my cod was just bad — it tasted like super chewy old fish with a sticky and thick glaze like it had been sitting under the heat lamp a while."
"We ordered a rare steak. Upon arrival it was medium! When it finally arrived for the second time my friends had nearly finished there's! This steak was exactly the same Medium!"
"The setting of the restaurant is beautiful unfortunately our food wasn't quite up to scratch. I ordered the steak pink and it came out well done and the salad had a very heavy dressing on it."
"Really disappointed us, very much over rated: Starters were okay but mains could be better - overall presentation was average."
"I ordered a blue steak and it came medium-well. Everything took forever to come so didn’t have time to wait for them to redo steak."
"Very disappointed, didn’t get past the front door! We hadn’t booked, but hoped for a table, yes table available, but they needed our contact details, phone and name???"