Truck Haven Reviews Summary

Category: Truck stop

Address: Scotland Rd, Warton, Carnforth LA5 9RQ, United Kingdom

Phone: +441524736699

Rating: 4.3
based on 152 reviews.

Staff and Service

Pros:

  • "very very friendly staff it was no contest, booked in for the week."
  • "Staff friendly and helpful."
  • "Staff always friendly and helpful always room to sit in quiet surroundings."
  • "The staff here was exceptional and compassionate, specifically Steve the manager."
  • "The lady on reception was lovely and helpful."
  • "The staff were lovely and so helpful!"
  • "The staff are awesome, helpful kind and nothing is too much trouble."

Cons:

  • "Absolutely shocking Truckstop... staff rude and ignorant will definitely be telling people to steer clear absolute disgrace!!!"
  • "Not stopped here for a couple of years, restaurant absolutely terrible service."
  • "Customer service in the restaurant, nil."
  • "The staff where very rude and the shower was cold."
  • "Kitchen staff no personality, foods disgusting."
  • "The parking attendants think that they are little Hitlers and try their best to annoy the truck drivers who pay their wages."
  • "I popped in to use the toilet... an old woman from behind the desk began shouting at me."

Facilities and Cleanliness

Pros:

  • "Showers and toilets spotless."
  • "Clean toilets, friendly staff, great tea to takeaway, no queues and parking right outside."
  • "The toilets and showers (6 minutes timer in shower but included in parking) are clean, modern and the water at a temperature that most can handle."
  • "Facilities were very clean and fresh."
  • "Nice clean truck stop lady's shower was brilliant and nice and clean only thing is the light goes off before you finish so gets dark in there they could also do with a anti slip mat in the shower."
  • "One of the best lorry parks I’ve been to, great food and bar area, showers/toilet all spotless clean."
  • "What a surprise! super clean, friendly staff."

Cons:

  • "Walls thin lol."
  • "Can be noisy with truck drivers coming and going."
  • "Noisiest place I've ever tried to sleep, refrigerated trailers, loud, all night."
  • "A bit dated. I was busting for the toilet so called in. Toilets filthy."
  • "Food is good but the toilets for men are always in a mess due to the truck drivers not flushing the toilets or cleaning up afterwards!"
  • "No Sleep here, Fridges running on continuous all night, Horns blowing, dropping & swapping trailers & shouting."
  • "Good lord.. THE nosiest place I think I’ve stayed. Trailer swapping ALL night, drivers talking & shouting."

Food Quality

Pros:

  • "Good place. Good food. (except the chips)"
  • "Hunters chicken special was a delight and a great price with the £2 voucher discount."
  • "Always a cracking breakfast here to start the day!"
  • "The food is great! We are locals (now) and drop in for breakfast or lunch sometimes...never disappointed."
  • "English style cooked breakfast was exceedingly worthy."
  • "Sausage the best for breakfast."
  • "The food was awesome, especially the Chicken pie!"

Cons:

  • "Horrible breakfast this morning x 2 Dried out and stiff hard Bacon and the black pudding and mushrooms where inedible."
  • "The food never changes, its roast beef with carrots and peas and meat and potato pie with the left over beef and potatoes from the day before."
  • "Only one problem the food is not great."
  • "We stopped for some quick bite as we were traveling for long time. Empty place. Food was just disgusting."
  • "Got served chilli chicken tonight, meat was dark brown and tough and bone dry, avoid the burgers too, bought in frozen and are tasteless."
  • "Food mediocre and not cheap."
  • "Kitchen staff no personality, foods disgusting."

Value and Pricing

Pros:

  • "Prices are reasonable."
  • "Overnight parking from £17 per night with a £2 meal voucher and free shower."
  • "Good value."
  • "Overnight parking is good value."
  • "Less than a tenner each for a meal. cake and a drink."
  • "Food fantastic for price."
  • "The prices I was quoted for a room were more than reasonable."

Cons:

  • "Do the moral of this story is don’t go in and get RIPPED OFF if you're eating."
  • "13 pounds for a cold shower and a old lady to be rude."
  • "Got the pork chop dinner £6.75, only got one pork chop so I politely asked for another, got to the till with my Diet Coke and TWO pork chop dinner and they wanted to charge me £15."
  • "I have not been in it this last 2 years went in tonight to get a steak but I am very sorry it was a mistake it was something you would give to a child had to wait 33min for it and for £8 it was not worth half of it."
  • "I won't eat here again, should have learnt my lesson I've been here a few times and every time it's been a bad experience."
  • "On my 45 minute break, I waited 15 mins in the queue behind non drivers in the cafe to be told that there was no breakfast items left."
  • "Definitely won't be back, it's nicer in a layby and free."

Location and Accessibility

Pros:

  • "Set a bit off the motorway but worth the slight detour."
  • "Parking for lorries with over 200 spaces."
  • "Good for a quick tacho break or an overnighter as it's quiet and away from the main road."
  • "Great truck stop & recommend, great guy’s out in the truck parking area to watch the driver’s safely into parking spaces."
  • "Loads of space to park overnight."
  • "Lots of spaces so plenty of quiet areas for a good night's sleep."
  • "Good place to stay overnight, separate area for fridges and no potholes and puddles in the parking area."

Cons:

  • "Exactly as it says ideal for trucks but as a motorist I did not feel it had the usual motorway service station facilities also quite a drive with poor signage from the motorway."
  • "Miles from the motorway shouldn't be called a service station stressed me out how much away from the motorway I had come very unclear as to where to drive wouldn't stop there ever again."
  • "To be fair this place is obviously for truckers however to nip off the motorway for a pee its not convenient."
  • "Dire location, approx 3 miles away from the motorway exit, like a scene in an old western, empty, dustbowl with tumble-weeds gusting by."
  • "Parking for a XLWB van then that is not so easy."
  • "The only downside was the way into the car park for cars wasn't ideal."
  • "Where to start. Pulled up, was told we were parked wrong with our caravan and redirected to small car park."

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