The County Lodge & Brasserie Reviews Summary

Food Quality

Pros:

• "The roast itself was absolutely delicious. The beef so tender."
• "Early bird menu is amazing value for money."
• "Lovely reasonably priced food with good early bird offers."
• "A very reasonably priced and tasty meal."
• "The food was to die for, portion sizes were massive and the quality of the food was amazing."
• "The meals was great, hot and tasty with the sauces."
• "The food is really quality, fresh and delicious!"

Cons:

• "Dried up scampi...hard chips."
• "Food was depressing - halloumi fries were borderline burnt, battered fish was greasy and strange texture, beef burger dry, chicken tikka masala was watery, inedible."
• "Frozen food warmed up."
• "The chicken gugons were so full of oil took one bite and oil was pooring down my throat uncooked fish from the fish and chips."
• "Food was very average I had cottage pie and baby veg, no gravy and terrible pre packed veg cooked in a microwave."
• "The beer battered fish with twice fried chips, mushy peas and hollandaise sauce came as a rock hard brown batter with dry fish somewhere inside, with again oven chips."
• "Overcooked, dry and tough."

Service

Pros:

• "Staff friendly and the restaurant seemed busy."
• "The young chap who served us was lovely, friendly & polite AND smiled."
• "We were looked after by two lovely ladies and given a choice of meats for our carvery."
• "Friendly staff, good service, comfortable & relaxing atmosphere in coffee lounge area."
• "Thank you to Paul for organising and making it run smoothly."
• "Attentive staff, warm welcoming atmosphere."
• "Service was excellent very welcoming to us and our dogs!"

Cons:

• "Staff member didn’t know what beers or gins were available to order."
• "Waited 20 mins for a menu then 20 mins for drinks then an hour for food."
• "Staff not exactly welcoming, more confusion than anything."
• "Poorly trained and managed staff, dull food and I’ve sat in doctors waiting rooms with more atmosphere."
• "Walked in for lunch, not properly welcomed."
• "Drinks were slow to be served."
• "Terrible service. ‘Greeted’ with blank faces with no words."

Atmosphere & Location

Pros:

• "Nice clean atmosphere."
• "Warm welcoming atmosphere."
• "Really good location with nearby shops (Aldi opposite) and a 5 minute drive from Capernwray diving centre!"
• "It's not the biggest restaurant but that adds to its charm."
• "Great little cafe."
• "Comfortable & relaxing atmosphere in coffee lounge area."
• "Everyone was very friendly and helpful and the food was excellent."

Cons:

• "Newly refurbished and trying to make a go, but unsuccessful."
• "The rooms aren't even in the main building pictured, there were boarded up windows."
• "The rooms are about 200 yards away from reception, in a separate building, and as the rain was torrential I got pretty wet."
• "Noisy at night due to busy road & drunken locals."
• "Service was pleasant though awkward and compounded by a total lack of atmosphere."
• "The atmosphere lacked a little light music in the background."
• "The whole experience was quite horrible, they need to do this place up."

Accommodation

Pros:

• "Rooms were comfy, well kept and clean."
• "The room We were in was huge. Large master bedroom with separate bathroom and a twin room. Excellent value for money."
• "Concierge was 100%. Cycling trip, and I was permitted to keep the bike in the room."
• "The room was spacious and clean, as was the ensuite bathroom."
• "Room was big. Clean. All very good."
• "Rooms where well cleaned and provided with basic amenities like tea coffee and ample towels."
• "Food in the restaurant was delicious, rooms were comfortable, clean and spacious."

Cons:

• "WiFi didn't work."
• "Some maintenance is needed in the rooms."
• "Rooms could do with a bit of TLC but nothing major."
• "Very difficult to open the doors with the keys provided."
• "Restaurant and bar operates within very limited hours and was really inconvenient."
• "Rooms were out dated carpet in room was disgusting, black mould around bath and sink."
• "TV was tiny and remote didn't work well, as the battery cover was missing causing the batteries to keep slipping out."

Value for Money

Pros:

• "Early bird menu is amazing value for money."
• "Lovely reasonably priced food with good early bird offers."
• "A very reasonably priced and tasty meal."
• "Excellent value for money would highly recommend this place."
• "Great value for money."
• "Very good value, well-cooked and tasty food in pleasant surroundings."
• "Good food, well cooked, and very reasonably priced!"

Cons:

• "The only criticism I have would be the £1.50 they charge if you want mashed potato!!"
• "We both strongly agreed the drinks were over priced as they did not serve doubles."
• "The chicken gugons... came out to about £140."
• "Beds were very soft and not very comfortable."
• "Worst bed and pillows I think I have ever experienced."
• "Bar and restaurant hadn't yet reopened after lockdown my only problem was the bed was really uncomfortable and the pillows were really flat so didn't get a decent night's sleep."
• "Feel like we have wasted our money."