Pizza East Reviews Summary

Food Quality

Pros:

• "The Spicy Diavola pizza here was amazing."
• "We really loved the food. Exquisite flavours and really very reminiscent of Italy."
• "Food was delicious, had the best mozzarella sticks and mac & cheese I've ordered in ages."
• "Best lasagna ever! Cheese was crispy and moist."
• "The pizzas especially the ones with the tomato based sauces were super tasty. The pizza bases were cooked to perfection."
• "The food here was amazing! We had the buffalo mozzarella pizza, Zuchini Fritti and mozzarella sticks."
• "We had a lovely meal at Pizza East today. We always love coming, it is a reliable, no nonsense, tasty and reasonably priced meal."

Cons:

• "Unfortunately, the food didn't match the expectations. My salmon was overcooked; the accompanying fregola and veg were lacking taste."
• "The pizza was probably the worst i’ve ever had, the base was hard and tasteless."
• "The starter was the salami/Italian meats board with bread but the bread was thin, crisp like bread that had no flavour."
• "Sort of soggy lumps floating in oil, possibly the worst pizza I’ve ever been served."
• "The pizza’s are always at a very high standard with a crusty dough and really good toppings."
• "The pizzas are just average but very expensive."
• "Margarita pizza far, far too wet and mozzarella of low quality."

Service

Pros:

• "Another amazing place under Gordon Ramsey's name. As always atmosphere and staff are just beyond of expectation."
• "Unbelievably great service, had the best time talking with the two barmen Jelani and Johhny who looked after us for our drinks and meals."
• "Thank you Ellen for making this such a wonderful evening."
• "The staff were all very friendly and welcoming."
• "The service was amazing and fast, considering the rush of people they get."
• "The staff were all so friendly and really attentive. They also insisted on not taking a tip! But most of all the food was really good."
• "Customer service was amazing, the waiter who served us did not write any of our orders down and we all got our food."

Cons:

• "Service was absent most of the time."
• "Forgot to bring one the appetizers. Only brought more water after asking twice."
• "Service is friendly but slow."
• "It took flagging down 2 different staff members and the manager, to discover that our orders were misplaced."
• "Service for us was quite slow even if the place was half empty."
• "We waited for quite a while before our waiter came over."
• "Pizza came about an hour late, waitress was friendly enough but just said there was some issue with the oven and a big backlog."

Atmosphere

Pros:

• "Really cool interior to this restaurant just off of the high street that is overshadowed by Box Park across the road."
• "Perfect for an intimate date or a group affair."
• "This place has a cool, industrial style feel."
• "Fabulous place to eat with friends in a perfect location, trendy decor, open and airy."
• "Perfect atmosphere and design of the place."
• "The venue is also very cool- as to be expected in East London!"
• "Lovely buzzy vibes and pizza was very very good. reputation is warranted 👌🏻"

Cons:

• "Really not surprising that the place is now empty and lacking of atmosphere."
• "Very noisy. Staff were impolite."
• "Quite noisy place."
• "We were seated right under the speakers. And it was way to loud to have any conversation with my group."
• "We were sent to the basement at 830pm, after being marched into the concrete box next to the toilets, we were faced with music so loud we had to strain to hear each other yell."
• "Good food and drinks but SO RIDICULOUSLY LOUD! Music was blasting at full volume."
• "The location is huge and impersonal."

Value

Pros:

• "It is a bit on the pricey side but it was all worth it."
• "Total bill came up to less than £85 for two. This includes two starters, two cocktails, two pizzas, one dessert and two coffees. A little upscale but definitely worth the bill."
• "Oh and the prices are really good!"
• "It was so reasonably priced I thought."
• "Food arrived quickly, drinks were excellent and the price was quite fair too!"
• "It only came to £50 for us both, with a pizza and cocktail each which feels cheap for London."
• "A friendly team who offer quality food at great prices."

Cons:

• "I would say it is the most overpriced place I have been to in London."
• "And do not go for the set menu as it’s overkill and overpriced."
• "Sorry but Pizza East has gone downhill vs what it used to be."
• "The pizza is average at best and all the portion sizes are tiny, which makes it all the more painful when you look at the prices - because it's hideously overpriced."
• "They cost £27 including service charge. I found it was expensive considering their quality."
• "12.5% service charge is a bit excessive for not much service, especially in the UK where tipping is not culturally the norm."
• "Wouldn’t recommend coming here unless in an absolute pinch as it’s extreeeemely over priced for how subpar it is overall."