Address: 14 The Esplanade, Fleetwood, FY7 6HF, United Kingdom
Phone: +441253875338
Rating: 4.3
based on 252 reviews.
Food Quality
Pros:
"Fantastic food as always, excellent value especially the pensioners special."
"Freshly cooked fish and chips and mushy peas which were excellent and ample portions."
"The food is great! Fresh fish and proper chips with mushy peas and bread and butter, it was lush!"
"The adult portions are also large and very reasonably priced and perfectly cooked."
"The chef grilled me a piece of Cod to perfection served with chips and peas."
"Mushy peas 👌, gravy👌. Chips always hot and crispy."
"The food here is excellent, best fish and chips I have had anywhere."
Cons:
"Today the chips were naff (maybe seasonal spud quality)."
"The chips were not the nicest. I ended up binning them all."
"Waited 45 mins for burger chips and a bacon and cheese toastie when it came it was disgusting and cold."
"Had their chicken curry last week and it was god awful, you can stand a spoon up in the (what they call) soup."
"The battered fish was so small it should have been thrown it back! The Chips were Soggy and dripping with Grease!"
"Nice view rubbish fish and chips...fish looked massive until cut into it had almost no fish also the chips were hard with no potatoe in center ? What's going on there!"
"Food was ok, although it was re heated."
Service
Pros:
"Customer service was lovely, and staff were fab even when the younger children changed their minds a couple of times."
"The staff are always busy and serve the best milky coffee like my Mum used to make and Pensioners Special for £6.95, beat that!"
"Very professional staff and friendly."
"They are ready for you before you enter, lovely staff and quick to take order."
"Staff service is polite, helpful and friendly."
"Staff lovely food home made so can't fault it."
"Staff were polite and friendly and good portion sizes for the price paid, good value for money all round I think."
Cons:
"The staff where not friendly."
"They were being really RACIST and were pretending to not understand us."
"Went up yesterday and... spoke to a member of staff and she stood there laughing."
"The two ladies behind the counter just ignored us for ages."
"Table service is terrible. Fingers inside the plates touching food, grumpy young girls with no training given."
"Staff was very rude, and abrupt no customer service or skills at all."
"Always getting orders wrong and when you question it you get an arrogant response of 'Well I didn't hear you so you should talk louder.'"
Cleanliness
Pros:
"Toilets only for customers which I agree with, but very clean and obviously maintained regularly."
"Toilets were nice as well."
"The cafe is so clean and the toilets are very clean."
"All hygiene precautions in place tables cleaned properly, friendly staff."
"The place is very clean. Tables being cleared and cleaned right away."
"Lovely clean and well kept."
"Premises clean."
Cons:
"The Cafe is dirty & the cups look like they haven't been washed in some time."
"U will not find a dirtier cafe on the fylde."
"Overall this place needs a good clean and a revamp."
"Plates are chipped, cracked and broken, sticky tables wiped with no detergent by dirty cloth, no napkins available."
"Tables are not cleaned properly just a girl giving them a quick spray with a liquid then roughly wiped with a very wet cloth leaving them sopping wet & still dirty."
"The place is not clean."
"The card machine wasn't working to purchase ice creams and the hygiene around that area wasn't as good as rest of the cafe."
Atmosphere
Pros:
"Outdoor garden over looking the mouth of the river wyre."
"Lots of seating inside and outside with nice views of the sea."
"Great location, close to the sea and efficient, tasty food."
"Very welcoming and friendly atmosphere."
"Nice view of Fleetwood beach."
"Loved the atmosphere inside and outside."
"This is a proper seaside cafe. Bright and breezy with friendly staff and super clean."
Cons:
"Went here for morning coffee. If you want a cafe where you can sit near the window and look at the estuary in peace and quiet, or a cafe where you can chat to your companion without having to shout, this is NOT the place for you."
"The place was really busy/loud and it looked like we had stepped back into the 1980’s with the layout/decor."
"The girl who served us was as miserable and sullen as a wet weekend in Blackpool."
"It was a nuisance. The owners were completely oblivious but they should have gone outside and been offered a takeaway."
"Very disappointing attitude towards our school visit."
"The decor is my main problem... It is so outdated!"
"Food was quite expensive for 2 fish and chips with 2 coffees was nearly £20 more expensive than Harry Ramsdens."
Value
Pros:
"Ordered two meals plus drinks for under £17."
"The food was excellent and the price at just under £6 was good value."
"Very well priced for food and also ice creams which makes a change at the seaside."
"Their pensioners specials are very good and very good value."
"Enjoyed the food, good value for money."
"Everything about our meal was delicious and very reasonably priced."
"The food prices are affordable and fabulous value."
Cons:
"Their prices were, shall we say, a little high for anything that they hadn't deep fried themselves."
"Ended up in Fleetwood with my family and father in law, went here before we left for something to eat. Had fish chips and peas, 3 year old daughter had a sausage, bill came to £28 which we thought was a bit over the top for 3 adults & a small child."
"Rather expensive and never seem to be open all the time."
"The food came and it wasn't that nice the chips were warm ups.. and fish wasn't that nice."
"Had chicken curry that was on offer board. What turned up was more like a curry soup with very little chicken, some mushrooms and lots of onion."
"This place is becoming run down and needs a bit of modernisation as they shout your order number over the tannoy like in the 70s and 80s."
"One son didn’t like the chips (which isn’t unusual for him), the other didn’t like his sausage (which is very unusual), hubby thought his was ‘OK but nothing special’."