Hamilton Russell Arms Reviews Summary

Food Quality

Pros:

• "The beef which was quite nice!!!"
• "Food is very good service isnt great felt forgotten about at times asked for some ice for my wine and had to prompt waitress after ten minutes of waiting."
• "The food was delicious! I have never tasted vegetables so good!!"
• "The brisket just melted in my mouth and the chips were to die for."
• "Delicious food. Best restaurant food I have had for a while."
• "The food was excellent. Seven diners in our group and all said the same 👏"
• "Food was lovely, so much too! Well presented and tasty."

Cons:

• "Burgers dry and overcooked, beef and ale pie is far too strong, tasting of ale and nothing else."
• "Chicken was very dry and on rather weary looking lettuce."
• "The food has gone down hill, despite still having the hefty price tags."
• "The pints were poor and the food wasnt great."
• "Food was ok to not good, waited far too long and food was not value for money."
• "Food was so bland we couldn't eat it, the only flavour on the plate was the garlic dip."
• "The food and service was fantastic. The burger was handmade, and it came with handcut chips. Absolutely delicious. However, the atmosphere in the pub was abysmal, no music, no life."

Service

Pros:

• "Both bar staff and waiting staff where very helpful."
• "Staff were very friendly and welcoming."
• "The service was great and so was the food."
• "Very polite and helpful staff."
• "The staff were friendly and attentive."
• "Good service and nice bar staff."
• "The service was excellent and the staff friendly."

Cons:

• "Food is very good service isnt great felt forgotten about at times asked for some ice for my wine and had to prompt waitress after ten minutes of waiting."
• "Not once we’re we asked if we needed any drink refills and we ended up having to go to the bar ourselves."
• "Service started off as expected, then a wait of over an hour for food."
• "Waited over an hour for food. Ordered a well done steak, it couldn't be cut with a steak knife."
• "The service really let this place down as the vibe of the place is great and the food amazing."
• "Asked for bill and nothing happened, we were still sat there nearly half an hour later."
• "Service was very slow, and nobody came to ask if we wanted dessert."

Atmosphere & Decor

Pros:

• "I love this place, truly what you would look for in an old English inn."
• "The atmosphere is lovely, it’s such a warm, cosy and friendly place."
• "Very nice pub, lovely atmosphere and clean."
• "Lovely pub restaurant, been a few times. Olde world style pub, plenty of eating areas inside and out."
• "Very nice outside area, inside feels very spacious and is kept very clean."
• "The decor is very nice in there and fits in with its nice countryside setting."
• "Atmosphere can't be beaten, very classic pub, decor and seating is so homey and traditional."

Cons:

• "No atmosphere, toilets from the 50s."
• "The pub in general is looking a bit tired and could do with some thorough cleaning and updated decor."
• "We found it very quiet, almost too quiet."
• "The pub was freezing, no heating or fires."
• "The pub was really dark and dinghy inside."
• "The other thing that was rather unpleasant was they had the rear doors open and all you could smell in the restaurant was cow manure which while eating wasn’t great."
• "Unfortunately this evening it was far too cold in the pub!"

Value for Money

Pros:

• "Very reasonable given the quality of the food."
• "Very reasonably priced too, and the staff were very helpful and extremely friendly."
• "Good service with excellent food."
• "Meals good value for money. Very tasty."
• "Food was delicious as usual and prices are very reasonable."
• "Not bad prices compared to other eateries around the area."
• "Food was delicious and drinks reasonably priced."

Cons:

• "5 mains and 2 desserts a kids meal and 6 drinks costing over £100 was disappointing."
• "The adult portion size was a disgrace I’ve seen and had bigger kids meals for a lot less money!"
• "It cost £12.50 for a Sunday dinner that the microwave was busy heating up."
• "Sides seem expensive £2 for a blob of coleslaw seems excessive."
• "Really poor value for money."
• "Big prices for mediocre food."
• "Overrated and overpriced, I could of got a bigger and better fish and chips, at my local fish and chip shop for half the price."