The Vine Reviews Summary

Atmosphere

Pros:

• "Big pub with large beer garden ideal for a pint on a sunny summer evening."
• "I loved the experience really friendly staff, great atmosphere considering the circumstances currently."
• "Beautiful beer garden that's protected under a canopy, great service from very friendly staff."
• "The venue itself is great (freshly decorated and with a lovely beer garden) and also accessible."
• "Great outside terrace which is surprisingly relaxed for such a busy location."
• "The beer garden is beautiful, perfect spot for a sunny day."
• "Lovely airy gastro pub in Kentish town."

Cons:

• "The Vine is overrated. Went for a work lunch and despite ordering first my order didn't turn up for an hour and that was only after I chased the staff up."
• "Atmoaphere is good but indoors can be too loud."
• "One of the most expensive pubs in London and they rush you out to get more in?"
• "Not a cozy place in winter because the door everyone goes out through to smoke doesn’t automatically swing closed so there is a near-constant draft."
• "And the coke was watery and weak at £3.10 for a glass!"
• "Not too sure there's much of a draw on less clement days as the interior is much less fun."
• "Lovely as this pub may have been... the fact that they only take card and not cash leaves me out in the cold."

Service

Pros:

• "Yeah the Vine is back to what it always should be. Good beer and food."
• "Part of a birthday meal in the private function room 'The Camden Room' - excellent and fast service for a party of 20, good food and drink selection and pleasant staff."
• "Great Customer service by Madeleine, she was very welcoming and attentive."
• "Service was excellent the staff attentive and friendly a place you must visit when in the area."
• "Billy was a fantastic host, made sure our food reached us after we moved tables."
• "The staff were extremely friendly and helpful and the drinks great."
• "Service was great on the two separate occasions I've been."

Cons:

• "The Vine recently has appointed a new manager. Within days of this happening, all the reliable and efficient bar staff left."
• "The waiters in here took a fair while to get about to us."
• "They dont not take cash! Deal breaker for me."
• "What let's this place down is the food and lack of communication between the kitchen and bar staff."
• "The first staff member I spoke to was rude."
• "Worst customer service I have ever experienced - we got turned away from ordering because the kitchen was too busy, despite having made a reservation."
• "Service was slow. Got given a table that wasn’t in a comfortable spot and had no heater nor any covering for the weather that day."

Food

Pros:

• "Food was amazing."
• "The food is exceptional and well priced."
• "Had myself a roast dinner fit for royalty and deserts that were out of this world, service was excellent the staff attentive and friendly a place you must visit when in the area."
• "Excellent sweet potato fries."
• "The Sunday roasts are incredible."
• "The short rib burger was great! Cooked just right."
• "One of the best Sunday Roast we've ever had and the Charter pie was really tasty."

Cons:

• "Waiting times for food is usually far too long. The food is very inconsistent, the fish and chips used to be great but not anymore."
• "Food always a disappointment, and too expensive."
• "The beef burger is dry and insipid, the chicken burger seems to be fried in cornflakes."
• "Nice place but don’t get the Caesar salad, it’s soo small."
• "Went for lunch: the pasta was tiny, the size of a starter at £7.50!"
• "Roast dinner was tasteless and stale, children’s burger and chips were horrible."
• "The worst hamburguer I've ever eaten in my life and It didn't like to my 2 other friends either and i'm not picky with food..."

Price

Pros:

• "The food is exceptional and well priced."
• "All for 75 a head which is fantastic value for money."
• "Good food and friendly service. This is a gastropub, so the menu is a bit fancier than normal pub fare."

Cons:

• "One of the most expensive pubs in London and they rush you out to get more in?"
• "Overpriced - bottle of house rose cost £18, not what you expect from a pub trying to come across as a 'country local'."
• "Food always a disappointment, and too expensive."
• "We had a couple of jugs of Pimms which was nice but on the expensive side at £17 each."
• "Expensive and charged for service without asking. £23 pint and fish and chips."
• "Service was slow... Drinks and food were not exactly cheap."
• "It's not a cheap place so for this price I expect for better food and service."

Facilities

Pros:

• "Boardgames and Jenga available."
• "We came here for a friend's baby shower. We had the private room upstairs which was plenty big enough."
• "Great pub, very big & with many different areas for you to choose, the front patio area is a welcome addition."

Cons:

• "They dont not take cash! Deal breaker for me."
• "NB the wireless mics weren’t great, so bear in mind you may have to project for speeches!!"
• "Vomit all over the toilets, bat staff walking off halfway through orders, topless people, no bouncers, 20 minutes to get a drink."