Wheatsheaf Kirk Ella Reviews Summary

Category: Pub Hull

Address: 2 Packman Ln, Kirk Ella, Hull HU10 7TL, United Kingdom

Phone: +441482653207

Rating: 4.4
based on 146 reviews.

Atmosphere

Pros:

  • "Very nice pub with a good atmosphere."
  • "Love Friday night entertainment, always a great atmosphere."
  • "Good atmosphere, friendly staff."
  • "Enjoyed a good night with mates playing darts, drinking pints and had some decent food."
  • "Gorgeous pub, dog friendly too which is a bonus. Lovely outdoor area."
  • "Such a warm and friendly environment with very good choice & quality of food."
  • "Really nice relaxed atmosphere."

Cons:

  • "Something to be aware of as has put us off returning."
  • "The only slight reservations are that it was noisy due to it being quiz night."
  • "The meals took ages and the place wasn't busy."
  • "The service was very very slow and felt as if they were trying to avoid our table."

Staff and Service

Pros:

  • "Staff were very friendly and helpful."
  • "The staff were attentive throughout our meal bringing more drinks when we required them."
  • "Staff really helpful and friendly."
  • "Staff was amazing, very polite!"
  • "The staff were very efficient and polite."
  • "The staff where really attentive and friendly."
  • "Beautiful food every time, wonderful service from the busy, hardworking staff."

Cons:

  • "Service poor, waited 10 mins just to order a drink!"
  • "Very Poor customer service."
  • "The service, (for the want of a better word) was an absolute nightmare, one member of staff in particular, (the dark haired girl) was very annoying in her behaviour."
  • "Poor service. Booked table for 07:30 pm thinking it’s Monday to get good service. Took our food order at 08:15 pm( 45 mins later) - waiter warned us that order may take 45 mins. Food arrived at 9pm( 90 mins after we arrived at the restaurant)."
  • "Bar person sullen. One of our party complained about how tough steak in the sandwich was. Manager very rude when disagreeing with him."
  • "They were rude and ignorant."
  • "Also the staff could have been a tad friendlier."

Food Quality

Pros:

  • "The cod and chips which was absolutely stunning!"
  • "Possibly the best roast I’ve had at a restaurant, absolute first class meal."
  • "Crisp thin fries, peppercorn sauce to beat any French restaurant!"
  • "Amazing Sunday lunch you've got to try the roast beef and horse radish sauce."
  • "Best roast we’ve had in a long time. Excellent variety of veg cooked differently."
  • "Food was beautiful, great portion sizes."
  • "The dishes we chose, from steaks to salads, were all very tasty."

Cons:

  • "However the roast potatoes with the roast dinner were not great and the 10oz ribeye steak, looked quite small and although cooked perfectly was tough and disappointing."
  • "Most of the food was poor, one meal in particular was really bad!"
  • "The lamb was tough and my beef was tough and tasteless. Inedible, I left most of it."
  • "Food very basic for the price."
  • "Terrible food, couldn’t chew the halloumi, food not served as detailed on the menu, salad not fresh."
  • "All 4 of our meals we're not up to the usual standard.. Certainly not worth the money."
  • "With regards to the food I ordered fish and chips I think it was £15:50 and my wife ordered the lasagne, if I were to be truthful I thought the plate looked a bit sparse not enough chips."

Value for Money

Pros:

  • "The food is all home cooked food at a reasonable price and excellent value will definitely return."
  • "30% off the food bill was a treat."
  • "Great food, great prices."
  • "The food was delicious and very reasonably priced."
  • "Very good value."
  • "Prices were reasonable."
  • "Lovely food and reasonably priced."

Cons:

  • "Slightly disappointed at the prices considering it’s a Marston’s pub."
  • "We came for Christmas dinner, we paid £150 for three people, our sitting was at 14.30 they were running late so we were offered a free drink which was a good touch, but unfortunately the dinner left a lot to be desired."
  • "I do think it's a bit expensive charging £3 for a regular cup of coffee tho."
  • "To pay £8 for a couple of sausages a blob of mash and some black pudding is robbery."
  • "Be prepared as drinks are quite expensive."
  • "Drinks prices could be better."

Management and Policies

Pros:

  • "The pub has improved massively since they have been under new management."
  • "My family and I had xmas dinner at this lovely pub and the landlord and his team were attentive to our needs throughout."
  • "Thank you Fin and Sue. What excellent customer service."

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