Manor Farm Reviews Summary

Service

Pros:

• "Staff are amazing! they will genuinely go out of their way to Help!"
• "Staff very helpful and welcoming."
• "All staff are very friendly but especially Michelle. She always takes extra care and attention to us."
• "I was very happy with Emily one of the members of staff, she was very attentive, bubbly and very polite."
• "We arrived last night for dinner and was met by attentive staff who promptly found us a table in this busy pub."
• "Popped in tonight with family, 8 of us in all. All service was great and very friendly."
• "Made very welcome even though we never booked meal spot on service could not ask for anything better felt very safe with all their measures put in place will definitely be going again thanks to all the staff at manor farm."

Cons:

• "On complaining to the manager we come across a bad attitude."
• "Absolutely awful experience, waited 1.hr 50 minutes after complaining."
• "The service at the bar is terrible. Waiting for one person to take food orders serve beer etc and making tea and coffee."
• "Our first time coming to this establishment and our last after waiting 10 mins to get served and waiting around near the bar with a disabled person on sticks we got ignored 4 times times by the two women who were serving so we just walked out."
• "Have to wait a life time to get served, whilst the (assist Manager) just watches you and ignores you."
• "Stood waiting to be served and being ignored by staff who could clearly see us."
• "However, every time we go to Manor Farm, we wait ages to get served at the bar and we wait even longer for the meal to arrive."

Food Quality

Pros:

• "The food was delivered piping hot by apologetic waitress."
• "Lovely place for a breakfast."
• "Excellent service and an amazing Sunday carvery."
• "Breakfast here is truly unbeatable in cost, £4.29 for an all you can eat breakfast!"
• "Nice clean pub, with excellent food."
• "The food was tasty, well presented and hot being on a cast iron skillet."
• "The food was excellent. Value wise it was excellent."

Cons:

• "Will definitely not return my microwave is much faster than yours."
• "One meal sent back as cold another one chips were cold and had to be replaced."
• "All the meals came out cold."
• "They had nothing we wanted because they were waiting for some part of the cooker, when it came the food wasn't 'heated up' properly was hard and not edible my son's food was wrong and when they brought the s cons one it was still incorrect! Worst place we've ever been too!"
• "The chicken fillet on all the grills was burnt black on one side but served best side up."
• "Raw chips, Burnt chicken breast, Burnt gammon, Raw onions, Tiny sausages."
• "Food was nice apart from a plastic seal in the salad."

Ambiance & Cleanliness

Pros:

• "We had a decent time at this pub, particularly enjoying the cosy bar area."
• "What a lovely pub and the carvery on Sunday was very nice and very well worth the money."
• "The atmosphere is always buzzing, especially during karaoke nights!!"
• "Always great service."
• "Been to this pub for many years with family and loved it as it has such a great friendly atmosphere."
• "Great family pub. Did my son's 16th birthday there and it was perfect."
• "The fact its dog friendly makes me visit a lot more on my travels!"

Cons:

• "Where we sat there looked to have been a spillage of peas etc which wasn't cleared up the whole time we were there."
• "Pub looks nice place, staff was friendly, although it was freezing, was advised when we'd ordered that the heating had packed in on the coldest day, so everyone was sat in coats, even the meals and drinks soon went cold."
• "The outside area is very nice half term diminished it a bit too many children around."
• "The place could have done to be better lit."
• "The pub itself is a nice place but the food isnt fantastic and most of the staff including the more senior staff dont really seem interested in customer service."
• "Where do you begin. Sunday evening. No heating in the bar it was bloody freezing. No music. No sky sports. The Carlsberg was flat. Staff not interested. Table we sat at was filthy."
• "the pub also lacks an atmosphere and my daughter actually burnt herself on one of the trays."