SpineWorks Chiropractic of London Reviews Summary

Staff and Service Quality

Pros:

• "The staff are very professional, friendly, and gave us a warm welcome to the SpineWorks community."
• "Josh and team are all really diligent and kind and put me right at ease."
• "Staff are always welcoming and will go above and beyond to deliver the highest standard of care… whilst being incredibly personable."
• "The entire staff team are very pleasant which adds to the sense of confidence you get from their apparent aptitude."
• "The staff are super welcoming and out of this world friendly."
• "The team are extremely professional, friendly and accommodating to each individual patient."

Cons:

• "I only got to spend 3-5 min with chiro to makes adjustments, very time-efficient but no personalized service."
• "From being attended 20mins late on both occasions."

Treatment and Care

Pros:

• "The treatment itself was gentle yet effective."
• "With their treatments I immediately saw significant improvements."
• "I've had a significant reduction in pain and improved mobility."
• "The treatments have been very effective - I can clearly see improvement in all the areas that I wanted to work on."
• "Within 2 weeks I had stopped taking codeine and needed no pain relief medication!!!"

Cons:

• "After 10 sessions in 3 weeks, my neck and upper back started to become really painful."

Professionalism and Expertise

Pros:

• "Spineworks is a whole new ball game not only addressing the pain, but rooting out and tackling the cause of the pain."
• "The chiropractors, are very knowledgeable and experienced about your skeletal system."
• "This is the most expertise care I have ever received."
• "The chiropractor Luc (and staff member Alex) appeared to be highly competent and very knowing in their area."
• "Dr Luc is extremely knowledgable in his field."

Cons:

• "I visited 2 chiros when the pain first started to get a second opinion, and was told that the recommended x-ray (£125) is never necessary."
• "Not very happy with the misleading information I was provided with during my previous appointments."

Cost and Value

Pros:

• "The cost is proportional to both the type of treatment, the environment provided and the kind of impact even a brief but expert manipulation can have in one's daily life."
• "Chris is very good value for money (the batch of 12 treatments is excellent)."

Cons:

• "Too expensive for what it is."
• "I was recommended a £2500 treatment plan with 40 adjustment session throughout 8 months which is too much for me."
• "Then being told I could only receive treatment if I booked over 10 sessions."

Facility and Accessibility

Pros:

• "The practice is easy to get to on the Northern line and is always absolutely immaculate."
• "This is one of the nicest, better equipped practices I have used in a long time."
• "The clinic is also very clean and neat."

Cons:

• "The clinic itself looks great but the plan they tried to sell me on was too expensive."

Communication and Care

Pros:

• "The chiropractor himself took the time to listen to my concerns and explain the treatment process to me."
• "You are very well looked after, everything is explained to you, and you are not only looked after whilst in the shop as you are given plenty of exercises to make sure that you are up to the best health you can be."
• "The team are always polite and courteous, always answering emails and questions quickly."

Cons:

• "I went back to Spineworks and asked why I was experiencing so much pain after the adjustments, the answer from Chiro was that he didn't know."
• "Hopefully, they can improve their communication with customers, especially on aftercare."