Barburrito Reviews Summary

Food Quality

Pros:

• "Absolutely lovely burrito, best I've had with lots of nice choices to put in 10/10."
• "The naked burrito is really filling and was super delicious."
• "The Barburrito is a classic for a reason. Tasty chicken, veggies and salad topped off with chunky guacamole!"
• "The food was fresh and full of flavour."
• "Love they have a tonne of vegan options and non spicy options too! Great value too!"
• "Big portions and super filling but didn't feel that unhealthy."
• "THE BEST VEGAN BURRITO I’VE EVER HAD!!"

Cons:

• "The portions at this bar burrito are ridiculously small!"
• "Used to come here all the time, i’m not sure what’s happened but a regular is now a small and I can’t imagine what a small is like."
• "The naked burrito was like mush, gave me 2 pieces of spinach and didn't taste right."
• "The burrito was a sloppy mess, the tortilla was chewy and the beef come out in one bit."
• "Terrible value for below average food."
• "Hugely over priced. £1 for a teaspoon of guacamole??? Very bland."
• "The only let down were Churros as the dough was quite chewy and the sauce was thick and cold."

Service

Pros:

• "Amazing service from Mikey, so friendly & attentive."
• "Service was amazing once again. Friendly and helpful."
• "We had a 5* visit to cardiff BarBurrito, served at the till by Mikey who was a breath of fresh air, friendly, attentive and really helpful."
• "Excellent service from the friendly staff."
• "Lovely service from taz the assistant manager."
• "Great customer service with very helpful staff."
• "Had great service from Yasmin and her colleague."

Cons:

• "Barburrito has the most unhappy looking staff in Cardiff. After at least ten visits I have never seen a smile from a member of staff."
• "People working there make you feel thick if you don’t automatically know all their options."
• "Mikey's tone of voice was very aggressive and he was very disrespectful towards me."
• "I would have given 5 stars except for having to deal with a very rude employee called Noosh."
• "This would have been 5 stars had it not been for a girl called Noosh who is extremely rude every time I have visited."
• "Guy on till clearly couldn’t be arsed to be there and just wanted to chat to his colleague while barking instructions at me."
• "i am absolutely disgusted by the customer service today."

Value

Pros:

• "Reasonably priced for the amount and quality of food you get too."
• "Kind of like a Mexican subway with lots of ingredients... Quite affordable as classic burritos start at 5.50."
• "Decent portion of food and nice enough, price reasonable."
• "Good prices, food that will fill your stomach and leave you wanting more."
• "Big sized portions and good value for money."
• "If you're a student and have UniDays installed, you can get your first burrito at £1."
• "They also do student and NHS discount so what's not to love."

Cons:

• "I wouldn’t mind any of this if it was a fiver like it used to be."
• "Used to come here all the time, i’m not sure what’s happened but a regular is now a small and I can’t imagine what a small is like. The burritos are TINY!! for almost £9 you may aswell go to taco bell and get 3 for the same price."
• "The side order of signature fries was disgustingly small for the cost of £2.50! And not even cooked properly."
• "Price is also quite expensive for what you get."
• "But by the time everything I wanted added £1 / £0.50 etc etc, it was over £10 for a sloppy naked burrito that tasted like gruel."
• "Very very stingy with portion sizes here.. especially when you're paying £10 for a burrito."
• "£5.40 for cold cheesy mex fries? I was given a refund as I refused to eat these."

Cleanliness

Pros:

• "The place was clean. Loved it and I will come back."
• "Visited for lunch, the restaurant is clean, tidy and bright, tables are well spaced."
• "The store was spotless and credit to the manager keeping the queue moving but still managing to have a lovely conversation."
• "Very clean and professional place."

Cons:

• "Looks great from exterior! Upon entering it was a different story. Trash left over empty tables, dirty condiment bottles - truly sticky sauce residue."
• "Tables unclean, condiment bottles without lids and dirty tops."
• "About 6 people behind the till, yet tables were dirty - some had been cleared of rubbish but left with whatever liquid and food had dropped onto tables."
• "Staff actively turning customers away from empty tables because 'they’d need cleaning again'."