Slim Chickens Reviews Summary

Menu Variety

Pros:

• "They have Tender chicken, Sandwiches, Wings, Salads & Wraps, Sides, and Shakes."
• "You choose two sauces when ordering wings: one as a coating for the wings and one as a dipping sauce."
• "Good clean fried chicken! They use breast for their burgers and the seasoning is very good."
• "Good quality chicken and awesome sauces. It’s a refreshing change to see a chicken restaurant rather than Burger Bars."
• "Really tasty chicken and great idea. Love the amount of choice you have for dipping sauce."

Cons:

• "The worst wings I've ever had... like beef jerky, or like they'd been left under a heat lamp at least a day."
• "I ordered the Buffalo sauce sandwich meal and a milkshake. The food arrived quickly but the sandwich was cold."
• "Chicken was undercooked, burger sloppily thrown together, too much sauce, too acidic sauce, flavourless cheese."
• "Chicken strips were over cooked. Food was pricy for what it was, chips get one star for being better than KFC."
• "Their dips make more sense if you get the wings or strips, Korean bbq doesn’t really go with chips."

Customer Service

Pros:

• "I was greeted by Brandon at the till (top lad) he was able to answer everything I threw at him."
• "Service was then carried out by a young girl called Beth, very helpful and she checked that everything with our meal was ok."
• "The manager was helping me leave feedback for another store who gave me a really bad service."
• "Excellent chicken tenders, and great range of sauces. We were served very quickly by Saif."
• "Had an absolutely amazing time at slims because of the wonderful service & chicken."

Cons:

• "Service was quite slow and they forgot to give me sauce and my drink."
• "Angry got the kids meal for my child and they have gotten rid of the carrots sticks and cucumber slices."
• "Service was slow and the food cold. May increase my score on my next visit as hoping it was just a bad day."
• "I have experienced a very bad situation when members of staff publicly humiliated drivers."
• "Rude staff I have been there today I could not seat with my newborn baby before I order my wife."

Atmosphere and Cleanliness

Pros:

• "Clean and cosy place to eat, when busy can be a bit nosey but during quieter times you can relax a bit."
• "Seating is comfortable, cleanliness had been maintained and the service was faster than typical of the franchise."
• "Easy to order your food via the self-service machines, or you can order via the manned tills."
• "Excellent provisions for social distancing with tables cleaned between customers."
• "Slim chickens is a nice place to visit, it's kind of like a split between a KFC and an American diner."

Cons:

• "I find that it’s way too hot in there and sometimes the heat can make you feel a bit nauseous."
• "Getting a seat was a bit of a nightmare with a pram, there were some booths that we saw that were empty but just couldn't get through."
• "First time coming here and it certainly won’t be our last. Looking forward to our next visit."
• "Very expensive for the portions you get. We only got a side of fries, and whilst they were nice, the amount you got did not justify the price."
• "Spotless, well organised, polite. Food excellent for its type - we had 3 boneless chicken tenders, fries and honey barbecue and garlic mayo sauces."

Price and Value

Pros:

• "Prices are reasonable considering the quantity."
• "First time trying this outlet and pleasantly surprised. Self service system wasn’t very intuitive but staff were helpful."
• "Great value, served quickly. Victim of their own success as getting a table is pot luck."
• "I chose the feed 4 for £20 and the food came really quick and was hot."
• "Tasty food, good prices, very fast to be made."

Cons:

• "Moral of the story is... never order wings from here. The tenders are fine but not the wings."
• "Bit of a wait but I think standard on a Saturday night with Deliveroo orders going out and presumably pre-pandemic staffing."
• "Pretty good chicken but on the expensive side for the portion sizes."
• "Was looking forward to this as it's so hyped. Went for their classic chicken burger but was disappointed as it was dry."
• "Was not happy with the wings at all, they were rock solid covered in way too much sauce and they were so small."