Ashby Lodge, Greene King Pub & Carvery Reviews Summary

Staff Service

Pros:

• "the staff were fantastic we weren't rushed and the food was absolutely gorgeous."
• "The staff were so polite and helpful and went out of their way to make our experience enjoyable."
• "the staff are amazing and the lady chef who was on the carvery went out her way to make my children happy by getting them food they would eat."
• "Visited for Sunday carvery on several occasions, warm cosy pub with very friendly helpful staff."
• "Staff were pleasant and friendly."
• "All waiting staff very attentive and asking if everything was okay with meals and kept checking up on us."
• "The staff were very friendly and helpful."

Cons:

• "Just very annoyed there's no information around Ashby Lodge for customers to see and then understand better."
• "waited 15 minutes to make coffee place was empty."
• "The staff refused to pay me the remaining £50 and told me to leave a name and contact number so someone would be in touch."
• "Unfortunately on this Friday evening they had reinstated the Quiz Night! Not quite what we expected as 4 friends out for a social evening dining and chatting."
• "As we left 2 members of staff actually turned their backs on us, as we walked passed them, and there was no 'see you again' etc."
• "Went there a few days ago as a party of 2 with my mum, my starter was cooked, my mum's starter half of it was cold, so she mentioned it calmly to the bubbly waitress who just said 'oh, I'll tell the chef', no apology of any sort, from that point on we were largely ignored by the staff."
• "The waiter who served us looked like he didn't want to be working there."

Food Quality

Pros:

• "you do get a huge portion for fair price, and good english quality."
• "Food always good here. That's why I gave it 5 stars. It certainly wasn't for service as this was very poor on this occasion."
• "The food was freshly made and delicious."
• "Food was ok, had the carvery, can't really go wrong with it."
• "The carvery itself was good with great taste and options available."
• "The food was brilliant and the prices were very reasonable."
• "The carvery was lovely and had lots of variety."

Cons:

• "Paying full price for half a carvery isn’t good it’s a shame as could be so good 41 pound and came away hungry won’t be returning."
• "Everything spicy and chewy not coming again."
• "The mixed grill was adequate, but the sausage was pre cooked and then microwaved so tough."
• "Breakfast was dreadfully poor."
• "The only exception were the roast potatoes, they did not taste particularly well and they were a bit hard to be honest."
• "The batter on the cod was very soggy."
• "The curry and large breakfast were fine but the mini mixed grill was below par, small overcooked and chewy sausages and very thin gammon steak which was very dry, very disappointing visit after a long lockdown."

Ambiance and Cleanliness

Pros:

• "Visited for Sunday carvery on several occasions, warm cosy pub with very friendly helpful staff."
• "Very pleasant and tasteful inside now and well worth a visit."
• "Refurb looks good."
• "Great atmosphere."
• "Very nicely decorated inside and lots of seating areas."
• "Nice and quiet."
• "clean and tidy place."

Cons:

• "if I had visited the toilets before ordering we wouldn't have stayed because they were filthy flies everywhere !!"
• "Just very annoyed there's no information around Ashby Lodge for customers to see and then understand better."
• "As for staffing, there appeared to be no one serving behind the bar despite 4 people waiting to be served."
• "Absolutely horrendous, the meat was cold, the carvery tasted horrific."
• "Pub could do with a clean/refit, looking a bit tired."
• "The Male toilets stunk to high haven, I would say a bit more focus on hygiene in this area is definitely needed."
• "Absolutely going to the gutter this place."