Stourhead Reviews Summary

Category: Historical landmark

Address: Stourton, Warminster, BA12 6QF, United Kingdom

Phone: +441747841152

Rating: 4.8
based on 562 reviews.

Accessibility

Pros:

  • "Entry and parking is free for National Trust members and there is an extensive carpark with step free access."
  • "There's sufficient parking, which is free for national trust members, which also includes wheelchair accessible parking."
  • "Mobility buggies provided for disabled people, a place anyone can visit."
  • "Accessible car parking on one level."
  • "All easily accessible for pushchairs and wheelchairs, although hilly in places and sometimes gravel paths."
  • "The paths are good, so ok for pushchairs and wheelchairs."
  • "Very useful mini bus that will drop you at house etc if you have mobility problems."

Cons:

  • "Unfortunately, this one might not be suitable for those with limited mobility."
  • "Some paths on incline which may cause issue with some but disabled/infirm catered for with many golf buggy assistance vehicles and even personal mobility scooters."
  • "House was only to be seen on the ground floor and so dimly lit, you couldn't see much of the wonderful paintings in there."
  • "Some of the areas are accessible with a wheelchair but not all due to the nature of the landscape & steps in places."
  • "It's quite a steep walk, so maybe not for the less able, but I believe buggies can be booked in advance."
  • "Steep steps and slopes to certain places."
  • "If you are in a wheelchair there is nowhere accessible for the toilet or at the house."

Staff and Service

Pros:

  • "The staff were attentive and well informed."
  • "Staff all very friendly."
  • "Staff were very helpful and explained directions."
  • "The staff there are very approachable and knowledgeable."
  • "Helpful knowledgeable staff and volunteers."
  • "The staff and all volunteers involved do the most amazing job to make this special for all who visit."
  • "The staff were without exception first class."

Cons:

  • "The speed of service was disappointing - nearly half an hour."
  • "Was really busy, had to que to get in."
  • "There were not enough volunteers to run garden tours, it was cancelled."
  • "The staff in the house were a little underwhelming and didn’t really seem interested in talking about the rooms they were in."
  • "The only problem we ever encounter is with the pub. The staff there are very disorganised and unhelpful."
  • "Noticed that quite a few of the staff were flustered and one of them was incredibly rude to us demanding to see tickets which were clearly in my hand."
  • "The only thing to spoil the day was the staff member at the entrance to the gardens by the main house who really should check her attitude and customer skills."

Facilities

Pros:

  • "Plenty of parking."
  • "Toilets are available."
  • "There are super clean loos just after the entrance."
  • "A plant sales area, gift shop and gallery are also near the entrance."
  • "Gift shop and facilities are fantastic."
  • "Shop, restaurant and toilets available."
  • "There is a restaurant, café, shop and toilets by the car park."

Cons:

  • "Also can be slippery in parts especially paths close to waters edge but plenty of signs making you aware."
  • "No toilet is available once you are inside the garden, so better to use before you go in."
  • "Toilet facilities were clean, just could have done with a couple more in the actual grounds themselves."
  • "Only problem was that a long walk with no toilet break or refreshments part was round."
  • "The resturant is too small for the high 'foot fall' numbers, and the staff were not concerned that there were no tables to eat at!"
  • "Food is very expensive and the one outlet we used refused to take cash."
  • "Could do with more rubbish/dog bins around the place and maybe some signposting!"

Experience

Pros:

  • "Best time to visit is in Autumn and Christmas for the Christmas light trail."
  • "The gardens are absolutely the highlight, in all weather."
  • "Amazing place for walk, picnic with your partner or family."
  • "A wonderful spot and our favourite National Trust nearby."
  • "What a spectacular time of year to visit."
  • "Whilst the house remains closed the National Trust have opened up the majority of the surrounding grounds and park land."
  • "The garden is perhaps the most beautiful and magical of all the great landscape gardens."

Cons:

  • "As of now June 15th you could not walk continuously all around the lake as the dam has sprung a leak and was being worked on."
  • "Unfortunately hugely overcrowded."
  • "House was too crowded to see."
  • "Sadly the lake has been invaded with blue green algae so there was a slight odour in the air."
  • "The only things that we thought were lacking was signage, and perhaps history boards to give information at the different points of interest."
  • "The website had not been updated to say that the grotto was closed for repair, which disappointed the grandchildren."
  • "Access within the House is a bit limited; the upper floor is private."

Value

Pros:

  • "The entrance is £19 per adult, a bit expensive but if you national trust member the entrance is for free."
  • "Parking is £4 for the day, entrance to the house and grounds was £18 per adult."
  • "Entry and parking is free for National Trust members."
  • "It’s free entrance and free parking if you’re a member of the National Trust."
  • "If you’re a member of the national trust you can see it for free."
  • "A bonus this time was that we used free NT family pass single-visit tickets that are readily available online and in various newspapers."
  • "If Stourhead doesn't convince you to become a National Trust member then nowhere will!"

Cons:

  • "The cafe is fairly priced however the food is very basic and sat under heat lamps so I’d recommend a picnic and flask and enjoy that in the grounds."
  • "Great place to visit and spend quality hours walking around the trails and house...BUT if you're wanting to purchase food and drink in the various outlets dig deep in your pockets.. its expensive..£1.85 for a can of soft drink is an example."
  • "Parking and entry is quite expensive if you're not NT members so only 4 stars."
  • "It's not a cheap place to visit (you also have to pay separately to park!)."
  • "Parking, entrance and restaurant are all very expensive."
  • "Seemed expensive at 22 GBP per person."
  • "It is not cheap if you are not already a member."

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