Haswell Homer Hill Farm Shop Reviews Summary

Food Quality

Pros:

• "The Hot Beef Sarnie on brown bread was gorgeous, especially with the triple-cooked chips!"
• "Meat was cooked to perfection, never tasted anything so amazing."
• "Food was nice and tasty, plus the coffee was good."
• "Very tasty Sunday roast."
• "The home made pies/sausage rolls are excellent quality & the cold meats are made on site - even te corned beef."
• "Food was incredible..had buttermilk chicken and blue cheese fries..delicious."
• "The beef was perfect and veg delicious."

Cons:

• "The food is horrible, we wait for an hour to be serviced the cold oily food."
• "Our food was disappointing to the point of being barely edible - why oh why did we not return it? British politeness, I suppose. Both our fishcake AND Welsh rarebit were unpleasantly OVER-seasoned with mustard."
• "Burger well over cooked and bun like cardboard."
• "The food is lovely."
• "The cafe was somewhat disappointing. The batter on the fish was well over cooked and you could crack your teeth on it."
• "What we had was OK but overpriced."
• "Not very good at all, called in for a spot of breakfast. Ordered a full English and what i got was a half cooked English..."

Staff and Service

Pros:

• "Staff are always polite and helpful."
• "Friendly staffing. Worth a visit."
• "The staff are very friendly too."
• "Staff friendly and efficient."
• "Staff very welcoming."
• "Helpful and friendly staff. Nothing too much trouble."
• "The staff are friendly."

Cons:

• "In an almost empty restaurant area, a waitress slaps a reserved ticket on the table where we were sat."
• "A very rude and ignorant women works here."
• "We were told NO very abruptly by the miserable women washing the floor."
• "The lady who served me was a bit abrupt."
• "A lady who slammed it onto the table without saying a word or making any eye contact."
• "The waitress who served us slammed the plates on the tables, was abrupt when we requested more drinks after our 30 minute wait for food and we still had to ask twice."
• "The staff act as though you are an inconvenience when serving and when given the wrong food that i ordered its a 'get over it' approach and they say theres nothing else available."

Shop and Product Range

Pros:

• "Apart from a range of good quality meat there is also a good mix of locally produced products from beers, cakes, wines, sauces to crafts like ornaments and scarfs."
• "Homer Hill farm shop and cafe off A690. Full range of meats, cheese, vegetables, pastries."
• "Fantastic shop."
• "Lovely farm shop...play area for children, outdoor seating."
• "The farm shop was well stocked and once again the staff were very pleasant."
• "Great farm shop, much better priced than others I've been to recently."
• "The farm shop has some great quality meats and cheeses."

Cons:

• "Its really not worth a visit and to be honest there are much nicer, reasonably priced venues located nearby."
• "Worst Farm Shop we have been to."
• "Not as good as they think they are, food is overworked and could be better if more 'honest'."
• "Omg the environment is ok then everything is rubbish."
• "I will never be visiting and spending my money at Homer Hill again…"
• "Found items to be much dearer than Bolams in Sedgefield and my local butchers."
• "The price of the food does not reflect the quality of the food over £8 for half a sandwich which was just OK."

Value for Money

Pros:

• "Prices are fantastic and I'm impressed with the quality of produce in the shop and restaurant ❤️."
• "Excellent fresh meats and the prices are very reasonable."
• "Wonderful staff, prices are fantastic."
• "Good quality food at a reasonable price."
• "Highly recommended Reasonable price with 5 star quality food."
• "Great tastings and choice of meat at a reasonable price."
• "Excellent meat, reasonable prices, good quality."

Cons:

• "I’ve been coming here for years and have been happy to support the shop despite the steep pricing."
• "Very noisy, echoed badly, lots of noisy children so maybe we hit it on a bad day."
• "It's not cheap here and I expected more."
• "One of the more expensive places to eat in the area though (£12 for a very small English breakfast)."
• "Plus it was overpriced. £8.50 for a very small belly pork sandwich... nothing else."
• "The price of the food does not reflect the quality of the food over £8 for half a sandwich which was just OK."
• "Not the experience you want when you paying £8.50 for breakfast for it to be squashed in a carry out carton and £2.30ish for a coffee in a cardboard cup."

Ambiance and Facilities

Pros:

• "Absolutely lovely scones and delicious latte atmosphere and decor lovely."
• "Pleasant surroundings."
• "Lovely place and the food is reasonably priced and really lovely for breakfast, brunch, lunch or just a quick cuppa and a cake."
• "Always a lovely place for a good cup of tea."
• "Visited Sunday for Cake and Coffee. Lovely setting, the farm shop is good and the outdoor facilities are wonderful for kids (Donkeys are so cute)."
• "Nice shop attached and outside space."
• "Outside seating areas and play area with a friendly donkey lots of parking."

Cons:

• "The social distancing measures are woeful."
• "Very busy over lunchtime. Tables need to be washed regularly not just cleared of dirty plates and cups."
• "Was a bit chilly whilst having our lunch."
• "Not a large selection of items when visited."
• "Very nice coffee, but disappointed with the sanitising of tables."
• "Outside seating & a great play area for children."
• "Abhorrent customer service and antiquated ideas about how a business should be run."