Evans Halshaw Citroen Hull Reviews Summary

Customer Service

Pros:

• "The customer service was amazing and the process itself was quick and easy."
• "Fantastic service from start to finish from the sales team."
• "Would definitely recommend Citroen Hull. Great quick efficient service, friendly staff, Andy was really helpful, not pushy at all."
• "Every time I have been here over the past 3 years for services mot and repairs every member of staff have gone out their way to assist they are polite courteous honest and reliable."
• "Thank you so much for all your help and support, love driving my new Hull FC Citroen C3."
• "5 Stars for Paul Kennington at EH Citroen in Hull."
• "Thank you Kye and Evans Halshaw Citroën, you have a very happy customer!"

Cons:

• "Atrocious! Avoid if you use Motorbility!"
• "Very poor disorganised, called to buy a car from you was told by sales someone would call me back within an hour, the whole day passed I ran back was told someone would be back to me that evening and if not first thing in the morning, well that hasn't happened either."
• "The salesman and his managers' attitude from start to finish was absolutely disgusting."
• "Terrible service. Was told that the person who sold me my car was on holiday, then that they've left."
• "Absolutely shocking service complete and utter cowboys avoid at all costs."
• "these people in hull are very unhelpful and make you feel like they don't care about what you want."
• "This is the most disgusting treatment of a client possible."

Vehicle Delivery & Condition

Pros:

• "Taken delivery of our new KIA Sportage GT line today and we are over the moon with it."
• "Scott was fantastic to deal with on phone and in person and went out of his way at short notice to have the car prepared and ready to collect."
• "The car even got a clean!"
• "So well done Scott. My wife and I are very pleased with the Citroen car, and I therefore highly recommend Evans Halshaw and Scott Higgins in particular."
• "Everything went smoothly and love the new car."
• "I am currently writing this review in my new car I purchased from them nearly a week ago, and I can safely say that the overall experience was a pleasant one."
• "Plus my car had been cleaned!! Bonus.!!"

Cons:

• "Bought a car over 3 weeks ago; was meant to be getting replacement wipers within a couple of days - still waiting."
• "The car they came to view that was apparently 'ready to drive away and already been in the workshop' had a rear parking sensor hanging out and another damaged."
• "They sold me a car with no V5!!"
• "There are no car mats, but evidence there had been! Looks like they were removed and not replaced."
• "The car was not fit for sale it was dangerous, missing parts, and they're happy for a person to buy a vehicle in this state."
• "Attended this garage to purchase car the car was not ready flat tyres not been valeted the battery was flat terrible customer service !!"
• "And to top it off after looking closely at the car we went to buy we found it had a lot of hidden damage."

Staff & Sales Representatives

Pros:

• "Scott Higgins, the salesman with whom I have been dealing with was an absolute pleasure to deal with, no pressure selling, no nonsense just all around good customer service!"
• "The experience today has been first class thanks to Kye."
• "Special mention to Paul who handled the sale from start to finish."
• "just bought a car from Omar absolute credit to the company."
• "Lovely bloke to deal with Omar was an absolute star from start to finish."
• "Kye especially was very helpful throughout the whole process, no question was too silly and we felt very confident in our purchase thanks to the staff here."
• "My daughter just purchased a DS3, Scott was so helpful and friendly, told us everything we needed to know and nothing was too much trouble."