"Unfortunately our waitress was having a bad day."
"Service is amazing and so sharp. The staff are friendly and helpful no matter how busy it gets."
Food
Pros:
"Food was delicious and well presented."
"Both dishes worth the money."
"Mains were very tasty."
"The kitchen delivered tasty kebabs, super hot crispy fries and flatbreads with crispy fresh slaw."
"The food is always hot and tasty and is reasonably price for the area!"
"The food was absolutely delicious and the portions were perfect."
"Food was excellent."
Cons:
"However when we spoke to the manager he told us that the food for bottomless brunch had stopped by this point."
"The hallumi kebab was dipped in a coating that was unnecessary and was over done, the chilli chips were so greasy that they were inedible."
"The garlic sauce was AMAZING! We could not fault the kebab."
"The food let it down a little bit. We had the kabab sharer and although it was nice and the dips were very tasty the lamb was a little chewy."
"The food was so bland and unexciting."
"The food was hit and miss. Had a lovely lamb kebab but then very dry chicken."
"The vegetarian food was limited in selection and bland in taste."
Atmosphere & Decor
Pros:
"This was one of the best looking bars I've ever been to."
"Great atmosphere, lovely and warm, sat by the kitchen and very lively."
"Love the diversity of the people who go to socialise - all ages, all nationalities - great vibe - bloody marvellous."
"When I first walked into The Botanist I was amazed by all of the interesting decor, it truly is a stunning place."
"The atmosphere is fantastic and the décor is great."
"It’s a wonderful social atmosphere."
"The place is really nicely decorated and got a cool vibe."
Cons:
"Only downside was the noise. I'm so glad we got put in the little conservatory area as the main eating and drinking area was way to loud."
"We were seated by the main doors, not in the dining area. This was totally inappropriate due to the cold influx every time someone entered, left, smoked, or even visited the external toilets."
"Could easily spend the evening here although a bit pricey so I would save for special occasions."
"Decor and ambience make this place as opposed to the taste of the food."
"It was OK. We booked a table for some birthday drinks and we were put downstairs and it was a little dull."
"Live entertainment, when I visited, personally I thought it was a bit too loud."
"Only thing that let it down was the atmosphere, but unfortunately that is probably a knock on of the problems we are currently facing."
Drinks
Pros:
"Great choice of gins and ales."
"The drinks are nice and presented in a nice way."
"Very nice drinks (the smoky pineapple negroni was delicious!)."
"The cocktail menu is excellent and it was also very nice to see such a comprehensive draught selection as well as bottled beer/cider on offer too."
"The cocktails are amazing, they are as pleasing on the eye as they are on the taste buds!"
"Cocktails just beautiful 🥰."
"Their cocktails are also great and tasty."
Cons:
"Also the Grinch drink tasted of water. Barely any alcohol in it."
"Cocktail was ok, far too much ice."
"Cocktails very expensive and very little alcohol."
"For a place that supposedly prides itself in making good cocktails and calling themselves The Botanist, one would expect a well made cocktail."
"Was disappointed with my after dinner cocktail too much ice."
"Got served ok but the cocktails were average."
"Cocktails are very expensive for what you actually get."
Management & Staff
Pros:
"The lovely lady who greeted us was friendly and efficient."
"Friendly bar staff."
"We were mainly served by a lady called Joanna who went above and beyond."
"The Manager and chefs went over and above accommodating my friend who is vegan and gluten-free."
"The lady at the front of house who was pleasant and very polite."
"The staff treated us very well."
"Staff were welcoming and friendly our server was Rachel who was excellent."
Cons:
"Awful management."
"I am disgusted at the level of customer service especially from the so called restaurant manager."
"The waitress was getting quite aggravated about this and made it very obvious that our table was an inconvenience to her evening."
"Absolutely dreadful service."
"The manager did not even have the decency to acknowledge me."
"Instead of the waitress being helpful and suggestive to options on the menu she made it very clear that my guest was an inconvenience."
"Also, a manager should be speaking to customers, not leaving it to young inexperienced members of staff."