Pheasant Reviews Summary

Booking & Seating

Pros:

• "We booked as a last minute thing and were absolutely blown away with the value for money offered!"
• "Lizzie booked 17 of us in for a family get together without question."
• "The place has character with lots of seating."
• "It was really easy to book online too."
• "I booked for 6 plus are for a pram. It was a great table with plenty of room for us."
• "Booked online received confirmation."
• "We had a great table for access reserved for us (adapted toilet is also great) and had waitress service."

Cons:

• "Couldn’t book the time I really wanted yet the pub was very quiet."
• "The table we were given was opposite the front door so was quite cold."
• "We were put on a table that literally was in the corridor to the bar area with absolutely no room between the wall and the chairs."
• "Our table wasn't very good we were sat in a draught when asked if we could have a different table was to no."
• "Had a table by the door and it was freezing."
• "No trace of booking when we arrived."
• "Table service needs looking into as a couple of meals in our party were not put through to the kitchen."

Service

Pros:

• "The young lady who took us to our seats was very pleasant, and helpful."
• "Great atmosphere, great staff & incredible food!"
• "The service is great- staff very pleasant."
• "The staff cannot do enough for you."
• "Staff were friendly and efficient."
• "The staff were very friendly and helpful."
• "Staff very friendly and helpful."

Cons:

• "Did struggle to get staff's attention to get the bill."
• "We then sat for 25 minutes before our order was taken."
• "The service was very slow."
• "Unfortunately no-one came to ask us how the food was and people behind the bar seemed to be a rarity."
• "Service was terrible."
• "Really disappointed with the service here. It took 25 minutes for our drinks to reach the table."
• "Very disappointed this evening long wait to get served."

Food Quality

Pros:

• "The food was delicious, well cooked and of good proportion."
• "Food was amazing!… all our meals were delicious."
• "The food was absolutely stunning."
• "Service was excellent as usual and the sharing platter for two Sunday lunch is outstanding both in quality and value for money."
• "Sunday lunch was lush, good value and good portion."
• "The food was excellent & service exceptional!"
• "The food was absolutely delicious and the staff were very professional and courteous."

Cons:

• "Food was standard and a bit poor standed."
• "Steak inedible, chicken pie was burned, the chips were cold with all meals."
• "The food was absolutely disgusting."
• "Went for food with ten friends we all were ill next day had chicken it was raw."
• "Steak and Ale pie with Mash and Peas.... PACKET MASH....grainy and crystal like."
• "Main course breaded chicken with BBQ sauce was overcooked and hard, chips were hard and overcooked too."
• "The frozen chip had absorbed all the vinegret from the salad so could not be eaten."

Cleanliness & Atmosphere

Pros:

• "Lovely atmosphere this afternoon."
• "Place was immaculate including toilets."
• "At the moment the Pheasant is decked out for Christmas and its warm & cosy."
• "The establishment is always absolutely immaculately presented and the exterior is extremely well kept."
• "Pleasant surroundings in and outside."
• "Beautifully decorated and large separated areas to eat if you prefer rather than well matching decor."
• "The building itself is lovely with a really nice atmosphere."

Cons:

• "The floor was filthy from food debris and sticky."
• "The outside tables were all dirty and full of empty glasses/plates etc."
• "The surroundings are a little dated but clean."
• "The car park was so full that a lot of customers couldn’t park."
• "also theres a lot of dodgy deals being done in carpark by some locals not safe place to be."
• "No hand gell/foam. 1 in full sight on way to toilets but didn't work."
• "Had a meal here today was adfull service my food had a short black hair in the chips."

Value for Money

Pros:

• "We booked table for 10 for our staff dinner. Great place, food was very good and staff really great."
• "Full prices are reasonable and menu very appetising."
• "The price is so reasonable for both drinks and food."
• "Good honest pub food and big portions for adults and kids."
• "Food was great and excellent value for money."
• "Delivered promptly, very tasty, and value for money."
• "Food was great quality. Good value."

Cons:

• "At £65 our bill was not worth the money."
• "Much nicer places to eat out so won't ever be going there again."
• "Not really good value for money, unlikely to rush back."
• "Adult portions are small for the price you pay."
• "Extremely over priced considering."
• "Meal took 50 minutes to arrive, tasty meal but portions small for price."
• "But not worth the money won't be returning."