The Lighter Inn Reviews Summary

Ambience & Location

Pros:

• "Lots of different areas to sit we sat in a small comfortable cosy room, with candles and large leather chairs."
• "Lovely location in Topsham Quay."
• "The Lighter Inn is a special place, from outstanding views of natural beauty, peaceful surroundings of the local area and a great ambience, it is a must visit!"
• "Spacious and tastefully rustic chic quayside pub."
• "Friendly pub right on Topsham Quay, with great views over the Exe estuary."
• "Lovely pub in a great location in Topsham."
• "Great Quayside location with boat activity."

Cons:

• "Pretty village but difficult parking. Look for the Dutch style house fronts."
• "The whole of outside smelt like an ashtray."
• "It feels like you are in a car park rather than a beer garden not the best of views."
• "Seems like a nice enough pub fo those that are able bodied. The pub however is completely inaccessible for wheelchair users."
• "Took my disabled daughter last night and was disgusted to find we could not get her in the pub, even the outside tables are not accessible."
• "Surprisingly the disabled ramp at the back loose cobbles prevented us to get onto the concrete ramp when we did get on we found when we got into the pub there was then steps?? we were then told no ramp."
• "Bloody nightmare trying to book online."

Service

Pros:

• "What a fantastic place with an even more fantastic staff team. Best Christmas Dinner ever."
• "The staff were so friendly and accommodating - especially Debbie."
• "Everyone was extremely friendly and helpful."
• "Superb staff interaction, some of the best service I've had in Devon."
• "Very good coffee and service."
• "Such a great spot and lovely staff."
• "Friendly, attentive service at reasonable prices."

Cons:

• "Stood at the bar for 10 mins while the local 17-year-olds where served immediately as they walked in."
• "We then had to wait over an hour and half for the food which was just ridiculous as the pub was more than half empty."
• "Terrible service, lovely food. Forgot our cutlery for desert (had to get up and get it myself)"
• "We were credited but no apology, truly arrogant, lacking customer service skills."
• "Then it took over 40 minutes for the food to arrive, with no apologies or explanation for the delay."
• "There were only 2 people behind the bar, so, even though it wasn't very busy, there was a massive wait for a drink."
• "No one came to collect our bill for over 20 minutes."

Food & Drink

Pros:

• "The food was lovely."
• "Excellent service, great food and drink and good pricing."
• "Great food also, wide choice of drinks and lovely staff!"
• "Excellent, personal service, good food and beer at reasonable prices"
• "The food was delicious. We both really enjoyed the beef cannelloni."
• "Our delicious fish and chips (which seemed like fresh fish) was cooked to perfection."
• "Good quality standard pub food, nice nut roast for vegetarians too."

Cons:

• "Disappointed with the portion size. £3.50 for a side salad which wasn’t enough for one let alone two."
• "Seems to be a thing nowadays where prices have gone up and there are cut back clearly evident on the plate."
• "The food was satisfactory but not exciting."
• "Usually love this place, but last night the burgers were completely different from normal and tasted like the ingredients came from Poundland or something."
• "Disappointed in the egg sandwich - it came in a ‘stack’ and the top piece of bread was slightly crusty as if it was stale or been sitting around for a while."
• "Food was meh - the sauce with the burger was stupidly pickley and completely warped the taste of the burger."
• "The fish pie was not mixed fish like it said on the menu."