"The uplifts were incredibly fast and regular too."
"Efficient uplift."
"Uplift runs very smoothly."
"Quality bike park, uplifts are fast longest we waited was about 5 minutes."
"Uplift is very efficient with very helpful staff."
"The uplift service is great with minimal waiting."
"They guys did a great job of ferrying us up, there was generally little waiting time, sometimes straight on and up."
Cons:
"Pretty good trails but a fair bit of waiting for the uplift."
"Uplift closes for lunch which surprised me."
"The uplift vans were out of sync in the afternoon so we had a 10 min wait to load both trailers at the same time, and the vans stop for an hour lunch."
"Two weekends running there has been only 75% of the uplift buses running, thus a long wait with no real explanation unless you ask for one."
"Uplift service a bit hit and miss (waited up to 20mins for an uplift)."
"The uplift was a waste of money due to the lack of vehicles being able to take the riders to the top."
"Uplift does not take you to the top! You have to walk up the hill for 5 min after spending 5 min in a small uplift truck."
Staff and Service
Pros:
"The staff were very friendly and helpful with me."
"Staff are really kind and friendly."
"The staff are all super friendly and helpful which is great when you're visiting for the first time and aren't sure where to go or how the uplift system works."
"Staff real friendly and nothing but Good times can be found here."
"The staff are always super friendly and happy to help."
"All of the staff I encountered were extremely friendly, chatty and helpful."
"Really friendly staff and well maintained runs."
Cons:
"Staff not so helpful and very bossy and it's all about the money."
"Manager has an attitude problem and talks to you like dirt."
"The guy in the office lack any kind of customer service and after my son finished his first run crying because he was scared they wouldn’t offer us any kind of refund."
"Sadly the manager on duty had no compassion and was quite firm in stating that based on company policy that no refunds of any type would be considered."
"This place just need the staff to be pulled up on their attitudes as they are not the ones paying."
"Great trails and friendly uplift staff. Let down by a manager who lacks both customer service skills and manners."
"Good trails, other facilities poor, staff not so helpful and very bossy and it's all about the money."
Trails and Riding Experience
Pros:
"Had a great time there, the trails are great fun, with a good variety for all skills."
"The trails were running sweet and love whats been done with cheeseroller."
"Excellent, not tried the blacks but reds are challenging and blues flow."
"Great selection of bikes and awesome trials to test out on with varying degrees of difficulty."
"Quality bike park, trails are quality super smooth big berms and nice tables some nice gaps on the reds and black runs perfect for all riders will definitely be going again."
"Trails are well kept and nice to ride."
"The trails are really well maintained and have lots of options."
Cons:
"Trails are boring - slow, narrow (2 feet), full of switchbacks and tightly spaced jumps."
"Some sections lacked the flow i was expecting as some turns were quite tight and killed my speed."
"Only 3 short trails (blue,red and black) of which black is unrideable in wet conditions / most of the year as it's so muddy)."
"They are not flowy at all (neither really technical)."
"The trails are really tight, not really flowing."
"Some of the berms were too tight for the speed of the hill so you ended up having to brake rather than using the berms to maintain the flow of the trail."
"Didn't enjoy 417. We are spoilt as we usually ride all over Wales so this place felt badly designed."
Facilities and Amenities
Pros:
"Great cafe, community and bike shop."
"Good full breakfast."
"Good cafe selling freshly cooked food."
"Everything was well signposted and the facilities were very good."
"The bike shop, from seeing all the people having repairs done, looked very helpful!"
"The cafe is ace, nice pizzas and very good coffee's!!"
"Facilities are great, with toilets, cafe and bike wash (£1), plus bike hire too."
Cons:
"Oh and don’t forget your helmet as they’re £7 each as well."
"The venue could do with some more signs to tell you where to go."
"Cafe is very overpriced and poor quality."
"Coffee shop is grotty (and floor is sloped! what's that all about)."
"There is also a café, with plenty of cakes and burgers, but no sandwiches."
"No indoor toilets. Only 2 outdoor loos. Not fun in cold and rain."
"Only downer being made to wait 10 minutes for food outside the cafe in heavy rain."
Cost and Value
Pros:
"Good prices too."
"Still got plenty of runs to justify the cost."
"We had uplift all day, my first in a long time, and it was worth every penny."
"Good value day out, I've never been to a downhill course and was really impressed."
"Priced good, same as most tracks at £10 for outdoors only and up lift £38, up lift advised."
"Good facilities, bike wash is £1 so bring change. Cafe is good."
"Great fun place, very good trails for beginners all the way to the pros."
Cons:
"So whilst I appreciate the effort that they have gone to with all the different runs this place is expensive!!"
"For £35 there's loads better parks about that run uplift all day and loads more variety of runs."
"Take my advice save your £20 and go somewhere else."
"expensive uplift for the small amount of trails there, bike wash is a broken hose pipe and is charged on top of 31 pounds for uplift, all routes apart from some blacks are yellow road stone whacker plated, just overall has a very fake feel about it."
"Over priced with not much open prices should reflect that."
"A major disappointment was the fact they wanted another £10 for my 2 year old to ride the green kids track."
"We thought we would take our two year old on the caterpillar track. Turns out they wanted 10 quid for it. Ridiculous as he would only have played for 5 minutes."