Motorguard Reviews Summary

Customer Service

Pros:

• "Excellent, friendly, professional service from Motorguard."
• "Perfect customer service."
• "All of this was done without any additional charge and to me that speaks volumes about their professionalism and commitment to customer service."
• "Staff were happy to help, clearly knew the product and it was fitted quickly to my full satisfaction."
• "Fantastic customer service, would highly recommend."
• "Really awesome and friendly customer service too."
• "Brilliant customer experience. They have a great knowledge over a large variety of products, so there is no bias."

Cons:

• "DO NOT DO BUSINESS WITH THIS COMPANY, THEY ADVERTISE ONE PRICE BUT DEMAND MORE.........."
• "Advertised an alarm on eBay which is suitable for my car I messaged twice asking about fitting with no response."
• "Do not buy anything from Motor guard, they have intention, indeed don’t even understand the meaning of customer support."
• "these people are cowboys, took my BMW to have a Clifford key fob reprogrammed and for them to read the valet code for me, the fools ended up breaking the glovebox light and did not put all the screws back......avoid them like the plague."
• "Cow boys. They fitted my remote alarm. Didn't even silicone it properly causing a leak. Rude staff."
• "Avoid like the plague, they are a total waist of time, rude staff, not helpful, and rip off merchants."
• "Took it back after 1 year for a service and wanted 30 quid. Idiots put the shutter down and came out after 5 min saying its done. Don't think then even checked."

Product Quality and Range

Pros:

• "Been seeing Raf and the guys at Motorguard for over ten years for my aftermarket security on my car."
• "I recently had a Pandora Mini BT V.3 fitted to my Ford Puma ST. It’s a great system especially for the price and level of security that is offered."
• "The quality of work and attention to detail was second to none."
• "Looks as if they do a good range of cameras too."
• "They offer a wide range of products for different needs and requirements which were also explained to us."
• "Love love LOVE my new Audison system in my Golf GTI Clubsport. The sound is incredible!"
• "Motorguard have just installed an audison audio upgrade in my Ford Transit, and it is insane!"

Cons:

• "Ordered part from this company through a third party on Amazon they refused to send as item was last one and they wanted twice the price for it."

Professionalism and Expertise

Pros:

• "Raf demonstrated impressive expertise about the product, as well as providing effective training on its usage."
• "Excellent knowledgeable advise & service carried out, it's well worth making the effort if you can travelling here to have a professional company carry out work on your vehicle."
• "Raf and his team were impressive throughout."
• "Raf is a really professional and knowledgeable guy."
• "Professional installation of an advanced security system on my car, couldn't recommend them highly enough."
• "Certainly recommend this company, they are very knowledgeable and know what they're doing."
• "Raf & his team are very knowledgeable with what they work with. Always professional and always met with a smile."

Cons:

• "I spoke to a gentleman called Rafique who refused to assist in any way."