Bar + Block Steakhouse Birmingham City Centre (Waterloo Street) Reviews Summary

Value for Money

Pros:

• "The lunch offer is definitely value for money (for 2 people less than £40 for sirloin steaks and a starter each)."
• "It was buffet style of excellent quality, and for the price, I cannot see how it could be beaten."
• "Had the 12oz fillet which was delicious and reasonably priced."
• "The food was extremely good value for money. Portions plentiful and tasted great."
• "The food was great, came in good time of ordering."

Cons:

• "Incredibly poor value for money. Steak and chips is exactly that...steak and a handful of chips, not even a tomato or anything else on the side."
• "The burger should be called the cold mini burger as it was tiny and Luke warm."
• "AWFUL RIP OFF FOOD, maybe a bad night but the steak was cold and very chewy for 37 pound it was a joke."
• "2 starters, 2 meals and 4 cocktails would of come to £140.00 for beef eater food. I don't think so!"
• "The ‘hot’ food was disgusting. The only hot item was the scrambled egg. The rest was barely warm snd all very dried out and rubber like."

Service

Pros:

• "The staff tried so hard to keep us happy."
• "We were served by Jacob who was professional, very friendly and chatty."
• "We had the pleasure of meeting waitress Dagmara who was an exceptional lovely young lady, nothing too much trouble for her."
• "Really lovely meal with the family... great service from Emily and the manager."
• "The staff were all amazing they were attentive and quick and i wasn't waiting long for anything."

Cons:

• "When arrived, most food was lukewarm."
• "Pretty venue, however service was not great."
• "The problem was the service, it was obvious that they were understaffed.... Way understaffed and that meant the service was shockingly slow."
• "Service was a bit slow."
• "Had to WAIT for our main course to arrive."

Food Quality

Pros:

• "The food was Ok, pretty standard fayre although the steak was nicely cooked."
• "The burger meat was the biggest part of the burger and it was amazing, overflowing with juices and flavour."
• "Food was amazing. Steak was cooked to perfection and the halloumi fries were delicious."
• "The souvlaki was superb."
• "Our food was nicely cooked and really enjoyable."

Cons:

• "The roast beef was burnt, the roast potatoes under cooked and hard and not even brown."
• "Food was a bit under seasoned and my scallops were over cooked."
• "Steak was tough and very grisly not what I'd expect from a Sirloin."
• "The roast potatoes had been deep fat fried. There was no flavour at all in anything. Chicken was dry."
• "The food was ok, nothing special."

Atmosphere

Pros:

• "Situated near New Street station in Birmingham. Very nice steak restaurant. Friendly staff. Open kitchen."
• "Food was incredible! Very calm atmosphere and peaceful."
• "The place was very quiet so we didn't get to experience the atmosphere but the food and service was wonderful."
• "A cozy place in the centre of Birmingham."
• "Clean toilets. Comfy seating."

Cons:

• "Visted for a works Christmas party 12 of us 1/12/23. Arrived at 6.45. lots of empty tables full of empty glasses looked very unwelcoming & untidy."
• "Thought I'd give this place a try as the reviews were pretty good, first off the music is so loud you can't have a conversation with your dinner guests."
• "Rude staff and a pest infestation."
• "Expensive. They'd allowed too many covers on the evening we visited, so service was really slow."
• "Looks nice from the outside but the food service is bad."

Management

Pros:

• "The bar manager (a blonde lady) who is the loveliest lady ever, held it together so well and kept an extremely professional manner."
• "The hostess took an allergy very seriously and went above & beyond."
• "The staff were friendly and helpful and found us a table even though it was a couple of days after our night in the hotel."

Cons:

• "It is clearly illegal to be the sole worker with that amount of customers, and reflects bad preparation from the company and the managers."
• "At no point did the manager come and speak to us and as I am someone who works in retail I feel this is bad practice."
• "The bill was incorrect when it finally arrived, 20% over. When we pointed this out the manager became very shirty."
• "We called the place before going there to see if it’s dog friendly. A person picked up saying it’s OK. So, we went there with our well behaved border collie, just to be kicked out after sitting down and checking out the menu."
• "The fact that the table was prepared but not cleaned underneath so had a wide selection of chips and veg etc makes me think they are not good at keeping on top of things."