Lemoge Clinic Reviews Summary

Staff Professionalism and Skill

Pros:

• "Jessie was super lovely and friendly and really helpful in choosing the perfect color."
• "She enhanced my natural nails and made them look so perfect I never knew my own nails could look so good."
• "JESSIE at Edgware Road branch did my nails very efficiently and fast and beautifully perfectly."
• "Btissan gave me a really good underarm wax and great foot massage, made it super comfortable for me."
• "Emma is an excellent laser practitioner. She is very attentive to details, makes you feel comfortable and relax."
• "My stylist was Sara X and she was very professional and polite. She treated my hair with care and experience."
• "Ferial is amazing colourist and highlights, she always do my hair and she does incredible job."
• "Got 2 Lazer sessions with Rola! Very professional and friendly service."

Cons:

• "He was so heavy-handed I had to stop him many times because he was literally burning my nails with the nail buffer / filing machine."
• "I had an electrolysis session at the venue, the therapist damaged my skin and she denies that she change the settings."
• "The place is very basic and although the staff is pleasant the actual treatment quality is EXTREMELY poor."
• "Not worth £40 for manicure/pedicure the girls were chatty between each other, they didn't pay attention to me."
• "Really bad experience. Would not recommend. Took 1hour 30 mins for just gel infills with shellac."
• "An unprofessional place. “Eman” was on the phone talking about personal matters during a facial treatment."
• "The lady who’s hair ends dying, skills for manicure was awful. She cut and scratched my fingers and it is still hurts."
• "I was worked on by the most unqualified and diabolical lady, who started to insult me in Chinese when I told her my nails were appalling."

Customer Service and Experience

Pros:

• "The receptionist was lovely, she remembered my face as soon as I walked in! I was quickly taken care of."
• "All the staff here is friendly and professional but I want to give a shoutout to Bittissa."
• "The best salon in town everyone is nice ibtissem she’s very friendly and professional."
• "I’ve been using Lemoge services since 2017 for laser, facials & eyebrows, waxing and occasionally for nails or hair with different staff members."
• "Had an amazing experience today at Lemoge clinic. The staff is so warm, friendly and very professional."
• "I was welcomed by such amazing employees. The women at this clinic are extremely friendly and put you at ease."
• "The best salon in edgware road, good quality and accessible pricings, i always get my manicure and pedicure here."
• "Been coming here for laser hair removal for the last 6 months. Very happy with the service and the lovely and friendly staff."

Cons:

• "I believe in front of the customers they should all speak one language, English."
• "When I questioned this was told because I got an acrylic powder colour instead of acrylic with nail varnish which is not an option on the site."
• "The place is very basic and although the staff is pleasant the actual treatment quality is EXTREMELY poor."
• "Not genuine. Initially, I booked a spray tan and manicure - I then thought I would also see if I could get my highlights done, as I saw online that they charged £55 for a half head of highlights."
• "the salon staff here should be ashamed of themselves!! the Iranian women here making racist comments unknowing that many people in the area can understand the language."
• "Worst waxing experience ever! The work is not good! There's still hair left on the area that supposed to be clean!"
• "On arrival, the staff were not very attentive (one of the ladies on the manicure pod was asleep) - not the warmest welcome!"
• "Total lack of transparency. I’ve been coming here monthly for a year and never paid for removal."