System Six Kitchens Reviews Summary

Category: Kitchen remodeler

Address: 4 Christow Rd, Marsh Barton, Exeter EX2 8QP, United Kingdom

Phone: +441392285945

Rating: 4.9
based on 115 reviews.

Design and Customization

Pros:

  • "Anna Coles the designer at System Six was absolutely brilliant."
  • "Steve was my kitchen designer who grasped and delivered exactly what I was looking for."
  • "Our designer was professional and happy to incorporate our design ideas and then improve them."
  • "The expertise of Richard Parnell in designing our kitchen was exceptional."
  • "Carly has helped us design the most beautiful kitchen, loads of storage and a really sleek design."
  • "Chris has great ideas and was quick to respond to queries, not getting frustrated with the constant changes we made prior to purchase."
  • "Steve Smith was our enthusiastic designer who developed a layout which transformed our thoughts on what could be achieved in an awkward shaped room."

Cons:

  • "When we were designing it, there were elements that I had doubts about."
  • "Let’s see what Anna has to say about this! So far wouldn’t recommend system six to anyone."

Quality and Workmanship

Pros:

  • "The workmanship was of a high standard and the quality of the units is excellent."
  • "Very solid built units which mean they are heavy too."
  • "The quality of their kitchens is far superior to anything we have seen in the national 'sheds'."
  • "The quality is exceptional for the price - the fit & finish of the units is excellent."
  • "The quality of the kitchen units, all factory preassembled. The quality of the prime oak worktop was also very high."
  • "The actual quality of the entire kitchen is faultless."
  • "Good quality kitchen."

Cons:

  • "Several cupboard doors are damaged and some not fitted straight."
  • "Our only slight issue was with a small number of cabinets - one supplied too large for installation site, and two doors slightly damaged when received."

Service and Professionalism

Pros:

  • "The team who carried out the rip-out, plastering, fitting, plumbing and electrical work did a fantastic job - and were a pleasure to work with."
  • "Everyone we dealt with at System Six was friendly and professional."
  • "The friendly, helpful and efficient service provided by Chris Phillips and his team and the plumbing and electrical subcontractors regularly used by the company has been excellent."
  • "The whole team at System Six were very professional and delivered a great product & service."
  • "System Six were extremely open, friendly, helpful and professional throughout."
  • "All the people involved have been great to work with and have made what could have been a stressful experience fun and enjoyable."
  • "I would recommend System Six to everyone, they are helpful, reliable and a great company to deal with."

Cons:

  • "We left after feeling uncomfortable, unwelcome and judged!"
  • "We were not greeted at all, despite showroom assistants obviously being available."
  • "Shocking guy who came to take out old kitchen was rude and obnoxious."
  • "Unfortunately not a good experience at System Six Kitchens for my partner and I!"

Value and Affordability

Pros:

  • "Their prices are very reasonable - nothing to be frightened about at all!"
  • "The whole process was completely stress-free for us with the added bonus of being within budget."
  • "The manager was especially helpful and gave us lots of money saving options to help us get the perfect kitchen within our budget!"
  • "Their final price beat two competitors and that included appliances of a far higher quality."
  • "The price was competitive for a good quality kitchen."
  • "We found that S6K we’re great value for money and we would certainly recommend them to others."
  • "Value for money? Yes. Would we use again? Yes."

Cons:

  • "Large lorries arriving to collect handles we didn't have, no return yet given on handles bought but not used."
  • "The only downside was some after-sales nonsense, with an undelivered - then wrongly delivered - and still not delivered - cutting board from the quartz."

Aftercare and Warranty

Pros:

  • "Nearly 5 years since System6 provided my brilliant kitchen I had some minor issues which needed attention."
  • "Fantastic product and aftercare."
  • "The follow up service has been very reassuring - as well as the 25 year guarantee, of course."
  • "The after sales care has been brilliant as well."
  • "System Six were really quick to change them for me for free."
  • "Anything that didn't fit properly, was slightly damaged or the wrong size was replaced immediately."
  • "5 Years after install (by others) one of the hinges snapped and they replaced without quibble under the 10 year warranty."

Cons:

  • "There was then a delay in receiving replacements, though this was probably due to post-COVID supply chain issues."

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