Exeter Exeter (m5, Jn 29) Brewers Fayre Reviews Summary

Food Quality

Pros:

• "The food was amazing, my partner is vegetarian and even he was surprised at the amount of food he was able to eat, and how tasty it all was."
• "Quality was 100% I had the mixed grill both nights, everything cook to perfection."
• "Steak was cooked to perfection and absolutely delicious."
• "The food was great and the service was excellent."
• "Food was lovely, drinks were too. Food came out very quickly."
• "The steak we had was cooked to perfection."
• "The food came out reasonably quick and all the meals were hot and tasty."

Cons:

• "Food was ok, acceptable but not wow."
• "The rest of the food was horrible too."
• "All our food was so disappointing. Presentation, size of portion and quality of food was so poor."
• "The food I was not happy at all I got the smothered platter and I’m not even joking the gammon wasn’t enough to Feed a cat and the crispy goijons was burnt to hell."
• "Food was awful. Overcooked and dry."
• "The gammon was very charred and such a small portion, the chips tasted like they were cooked yesterday and re-heated in a microwave."
• "Food was poor for a brewers fayre."

Service

Pros:

• "The service was very good the food was served quickly from time of ordering."
• "Congratulations to all the staff they work their socks off all day long."
• "We were served all evening by Keelan who is amazing. Such fantastic customer service skills and really lovely to chat to."
• "The staff are efficient & friendly."
• "Manager was friendly and helpful."
• "The staff were amazingly helpful, friendly & polite at all times."
• "The staff were brilliant nothing was to much trouble for them."

Cons:

• "Clearly incompetent staff at the location, who also give false information when challenged."
• "Worst service ever! After a long 3 hour drive we arrive at 4:30, we are staying the the premier inn next door."
• "The service was slow apart from 1 lass who seemed to be running around like a headless chicken doing everything."
• "Only one person behind the bar trying to cope with food and drink orders = very long queues."
• "Service wasnt horrendous but not great either."
• "Wouldn't say the atmosphere was great either."
• "Takes ages to get served at the bar."

Value for Money

Pros:

• "On a plus my family of 5 enjoyed a 2 course meal unlimited drinks for £48. Bargain!!!"
• "Good range of dishes and deals for each day of the week, the order came very quickly and was warm."
• "The kids eat free with paying adults and works out to be a reasonable deal."
• "Kids eat free so a bonus as a family of 4 only paying for the 2 adults."
• "I can't quite believe the value for money once drinks are factored in."
• "Had a voucher for 2 for 1 on main meals. Full rack of ribs x2 for £12.95 that's pretty good value."
• "Excellent value for money."

Cons:

• "Not that cheap either."
• "The portion of these meals were disgusting for the price of £10.49 each."
• "Uneven portion sizes... Mum had scampi and chips and the portion was very mean for £10."
• "But the other day there wasn't any fresh hot food."
• "The sharing dish we choose was smaller than at other Brewers fayres."
• "Very stingy and not worth the money...like getting a small child's portion."
• "Food is cheap with deals but isn't worth the wait times."

Ambiance and Cleanliness

Pros:

• "The whole afternoon was fantastic the whole family loved it thank you brewers fayre for making our christmas day special you are amazing."
• "The resturant has plenty of seating and was clean and tidy."
• "The interior is bright, clean & modern."
• "Very nice, clean, bright Restaurant with a varied Menu for all."
• "Amazing place! Had a wonderful time with my family and the food was delicious over the whole 4 days of staying at the hotel next door."
• "Great atmosphere great friendly service."
• "Lovely place to go. Either with family or friends. Always welcome everyone with a big smile."

Cons:

• "The place was cold and unwelcoming and although Christmas party season quite empty."
• "Also not the cleanest restaurant. In need of deep clean for example food in recess behind bench seating and black gunk on radiator from hand dryer."
• "Most of the restaurant area had empty vacant tables, many of which hadn't been cleaned."
• "Chairs were all stained."
• "The cutlery was dirty glass was dirty sausage were undercooked massively."
• "No one came to clear away, or clean the table."
• "Been here twice now and the first time the food wasn’t cooked and the second time the tables was dirty."