Harvester St Catherines Walk Reviews Summary

Service

Pros:

• "Staff were great, friendly and helpful."
• "We got served by Aimie and I have to say, we received superb customer service!"
• "Top service. The staff are all super friendly polite and professional."
• "Great to see your staff being so aware of food allergies etc."
• "It was amusing we ordered some incorrect items but staff went out of their way to get it right for us."
• "Absolutely brilliant staff at Carmarthen harvester."
• "The staff were so friendly, Bethany was ever so helpful and polite."

Cons:

• "Service dreadful, floor greasy, dirty tables all over the place."
• "Disappointing service, and food."
• "Service was slow, two waiting staff stood around at the bar chatting."
• "Greeted with no idea of a pre booking."
• "Really disappointing.. waited ages for our table and the lady behind the bar just kept saying I will be with u in a min."
• "Service was quite slow after using the salad bar."
• "They took a long time to take our order taken and we had to prompt them to ask us if we wanted a drink."

Food Quality

Pros:

• "Food was delivered hot and portions were of a good size."
• "Food was excellent!"
• "Salad cart was absolutely beautiful."
• "Our food, which was excellent, was tasty, hot and well presented."
• "Food was great too, we were all stuffed."
• "The food has been great, easily the best we've had this week away."
• "The food, from the salad bar, our starters and our main courses were superb."

Cons:

• "The waiter hadn't put through the menu deal and overcharged us by £10."
• "The mains were cold."
• "Then I FOUND 2 HAIRS on the corn so was put off the rest of the food."
• "When he eat the chicken it was still pink in the middle."
• "The children's meals look unappetising and was simply 'thrown' on the plate - presentation was terrible!"
• "The pork on the dirty fries was cold and strawlike."
• "Food wasn't fit to eat. Cremated burger, chargrilled burnt chicken."

Value for Money

Pros:

• "Excellent value for money.Fresh food.Free salad bar and returns."
• "You don't come here for gourmet dining, but what you do get value for money and taste on a budget."
• "Visit was great with the added bonus that it was with 50% off."
• "Good value for money."
• "After using Blue light card the price was good."
• "Hi quality food at reasonable prices."
• "Alway clean with a good atmosphere and value for money."

Cons:

• "Portions very small for what you pay!"
• "Very poor salad bar no lettuce pasta potato salad bread red devil sauce."
• "Should have gone with our instincts when we were told there would be a thirty minute wait and the restaurant wasn’t even that busy!"
• "Friendly staff and lovely food, though slightly overpriced."
• "Vastly over priced."
• "Very expensive restaurant."
• "The one thing was that my 330ml desperados was £5.10 which is mad."

Ambiance and Cleanliness

Pros:

• "Lovely venue, very helpful and polite staff."
• "Just a nice place to be."
• "The atmosphere was great."
• "Had a great breakfast today at Harvester!"
• "The restaurant was sparkling clean also."
• "Amazing service, amazing staff."
• "Excellent service. Went for a meal with my family today."

Cons:

• "Service dreadful, floor greasy, dirty tables all over the place."
• "The salad cart was an empty mess in need of topping up, and zero bread."
• "Welcomed by a nice blonde man. Served by Stacey! Worst experience of my life."
• "My daughter had to return her salad bowl as it was dirty."
• "Unfortunately the staff were slow, menu was dirty, food was cold and the salad bar was far from the normal standard."
• "Also for such a new restaurant the toilet facilities are falling apart."
• "Urine flooded the ladies toilets which was then walked through the restaurant."