Address: 23 Cookridge St, Leeds, LS2 3AG, United Kingdom
Phone: +441132459374
Rating: 4.4
based on 206 reviews.
Stylist Expertise
Pros:
"Nick is an amazing, creative and knowledge hair stylist. He knows how curly hair behaves and how to cut it, also providing advice on how it needs to be treated."
"I'm very lucky to find Paul who understands exactly what I want and be very patiented when I want some more adjustments."
"Lily did a fantastic job, the cut really complimented my hair type and general style."
"Laura Green... seems to know intuitively what will suit me."
"Cav is by far one of the best hair dressers I have had!"
"Guy always makes sure my hair is in perfect condition, and always manages to tame my thick hair."
"Alistair is very professional and very experienced... he gave me exactly the hairstyle I wanted... very accurate and flawless."
Cons:
"I felt very deflated the whole appointment and wish I had cancelled when I was told I couldn’t get the stylist I wanted."
"The actual quality of the cut was very good and Alistair was very friendly, but it ended up being half as short as I’d asked for."
"Daisy made a comment that my hair didn’t look very natural as I had a 'big root stripe down the middle of my head' I personally found this remark very unprofessional & insulting."
"I asked for something specific, but the stylist said no trust me i am professional. It turned out awful afterwards."
"He was wrong and had little knowledge of his craft."
"The hairdresser did not even try to understand what I wanted and I felt a lot of pressure since she kept telling me that usually clients bring a 'picture' with the haircut they want."
"I felt lied to, cheated & robbed by Daisy & will never return to Renegade in future."
Customer Service
Pros:
"It's a lively and friendly environment."
"Excellent, professional and friendly service... You receive 25% off your first service and the prices are very reasonable to begin with."
"It was my first visit to renegade and will definitely be going back...the customer service is great and they always make sure you have plenty of drinks."
"She's brilliant, highly recommended! She has great ideas but also listens and is really helpful with styling ideas, product recommendations etc."
"The atmosphere here is sooo warm and friendly!!!"
"Very friendly staff and relaxed environment. No faults whatsoever. :)"
"All the staff were really friendly, the salon has a great atmosphere."
Cons:
"Editing my post to give further feedback. Seems to be a pattern that Renegade say they don’t have a record of someone visiting when they don’t like their review."
"I would never visit Renegade again and would not recommend it at all."
"All I can say is the manager who was on reception at the time was very rude and flippant."
"Booking system a little buggy, though. Had a couple of issues (probably a mix of human and computer error), think tech-wise it's maybe a little too clever for its own good."
"Sadly I never actually got a chance to experience this hair salon, my appointment was rearranged once due to an error on their part, and then cancelled without my being informed."
"Last time I went I was asked to wait for 45 minutes, which I thought was a bit unprofessional."
"This is the worst customer service I've ever experienced."
Salon Atmosphere
Pros:
"The salon has a really cool vibe, without making you feel like you're maybe not cool enough to be there."
"Visited this place Saturday and it is hands down the best hair cut and colour I have ever had."
"The space was really beautiful and welcoming."
"The salon manages to be trendy without losing its friendliness and you always feel very welcome."
"Renegade is really lovely, cool without being intimidating, good music, nice people and great coffee."
"I LOVE the salon. it has a really trendy vibe and all the staff are very welcoming and friendly."
"The whole studio is such a welcoming fun place to be in and it's clear that everyone working there loves their job."
Cons:
"The salon itself is more of a 2-3... lad bantz, no ta."
"I didn't like the atmosphere and the place needs a clean up, seems like no one knows where things are."
"The atmosphere was also different from what I got on the website."
"I can honestly say I have never felt so uncomfortable throughout a hair cut/colour. Very unfriendly, standoffish and very rough with my hair throughout."
"Absolutely disgusting service. My friend went in for highlights and a trim and I went for a consultation... Not a way to run a business. At all."
"Very frustrating and underwhelming experience."
"When I went in today the cut was good but the stylist was a bit rude, I got the vibe that I was somehow wasting her time."
Pricing and Value
Pros:
"Received a quote on my initial consultation of £85. I got a blonde balayage and was told I was entitled to a discount as it was my first session and also being a student."
"Not a bad price too."
"Miles looked after me, he was really nice and didn't even charge me for the haircut!"
"I love, love, love the end result. I won't go to anyone else now even though its a 5 hour round trip to Leeds for a hair cut."
"I am highly delighted with my new style it was beyond perfect."
"Will definitely go back - highly recommend."
"I'm still getting compliments on my new hairstyle almost a month later, thanks to Paul!"
Cons:
"Was planning on giving a 3* review until I was taken to the front of the shop and told it would be £100 altogether? When I questioned it, they told me that the entire job was originally £120 and only £100 with my discount applied."
"I was quoted £40 altogether and with 25% off because I was a new customer which would have been £30 altogether but I got charged £35 so they overcharged me."
"I paid 110 for this hair cut. I had it done less than 2 weeks ago and it already needs doing again."
"I left Renegade after being charged £100 for a toner that washed out within one week & then was back to where I started!!"
"I had my hair restyled by Lilly (fantastic) when I wanted to book a dry trim 5 weeks later they expected £50 off me which is ridiculous won't go back for a trim unfortunately as loved Lilly's service but £50 is too steep."
"Booked into Renegade based on its high rate! Stylist was James... And I ended up with an orange head!!! Literally!!! So disappointed and upset!!!"
"I felt lied to, cheated & robbed by Daisy & will never return to Renegade in future."