Heaven On Earth Hair and Beauty Salon Reviews Summary

Staff and Service

Pros:

• "Absolutely excellent staff, very warm welcoming, everyone is happy to help you."
• "The staff are very friendly, open and honest, they will listen to your thoughts and opinions helping you to make a decision you feel completely comfortable with."
• "The staff are all lovely, friendly, helpful and very professional too."
• "All the team are brilliant, make you feel like you are part of the Heaven and Earth family."
• "The staff are always friendly and helpful and give excellent service."
• "Every single staff member I encountered was so attentive and friendly."
• "Staff are exceptionally friendly and polite and knowledgeable in their specialist area."

Cons:

• "I was not happy with the results or price."
• "Had to file a finished nail down because of dried dragging, felt very uneven."
• "The price for a blow-dry is ridiculous and they are charging city centre prices for a non-city centre location."
• "To carry out a chemical service on my hair was wrong."
• "Firstly, they were doing a colour correction and missed areas of my crown off."
• "Upon arrival I was told I should have paid 4 days in advance to secure my appointment for my hair cut."
• "Really terrible service here."

Price and Value

Pros:

• "Also Club Heaven saves me money on a regular basis and gives members extra perks throughout the year."
• "Wasn’t expensive and was an amazing experience!"
• "The spa area was gorgeous and very relaxing and was very reasonably priced."
• "Treatments are reasonably priced and range from head to toe."
• "Some treatments can be expensive, but there are often great special offers available."

Cons:

• "I had a set of acrylics using a tip and I was asked to pay 44 pound... honestly the nails do not look worth the money."
• "The only reason I have not given the salon 5 stars is that it's a bit expensive and you are charged extra if you go for more than 8 weeks between haircuts."
• "I ended up leaving and doing it myself like I always do. I didn't have the money to spend £200 and you lied about your prices on your online site."
• "Be aware of a £3 PPE extra charge that i was unaware of until after my treatment 😕."
• "You pay premium prices here, but it's definitely the best salon in Leyland."

Atmosphere and Environment

Pros:

• "A lovely warm welcome, complimentary drinks and massage, and a calm, contemporary environment."
• "It's such a fantastic place with a lovely atmosphere."
• "Everything was clean and tidy and the room was set up with an ambiance of pure relaxation."
• "The atmosphere is always warm and welcoming."
• "The staff were so friendly and welcoming, atmosphere was quiet and relaxing."
• "The salon itself is lovely, beautiful touches like flowers, artwork, magazines next to sofas, complimentary drinks, give it an inviting feel."

Cons:

• "Went late evening and felt rushed. Hair washed cut and dried and was back in my car within 30 minutes."