The Pemberton Beefeater Reviews Summary

Food Quality

Pros:

• "Delicious food, polite staff, nice atmosphere."
• "All very appetising and filling, I recommend this meals as it's one of he best we have had at Beefeater."
• "The food was cooked to perfection."
• "The food was good, well presented and hot (when necessary!)."
• "Absolutely amazing food in here, very filling too!"
• "Food is top top quality, highly recommend."
• "Food beautiful. Reasonably priced."

Cons:

• "Both meals were lukewarm. I'd asked for my steak to be medium but had blood oozing."
• "The food took forever to arrive and was mostly cold when it did."
• "We were eventually served the food which was horrendous."
• "Very disappointing, had garlic mushrooms stuffed with cheese which was 2 mushrooms the size of a 50p piece with a little grated cheese on top."
• "I observed lazy and slow service and the gloopy food did not look appealing."
• "The food was cold and certainly nothing like what’s advertised outside or on the menu."
• "Food was undercooked, cold and very tough. (Steak)"

Service

Pros:

• "The staff are welcoming and the service is good."
• "The staff are really helpful and have a good autism awareness, our boy prefers a quieter spot on busy days."
• "Staff are always very friendly and make you feel like you're home."
• "Staff very attentive, order arrived fairly quickly."
• "Excellent service. Friendly staff in particular Amy, who made my granddaughters visit extra special with her kind attention."
• "Food was great but honestly the service our table of 12 received was phenomenal!"
• "The service was outstanding nothing was too much trouble for our waitress Maria."

Cons:

• "Needless to say we will not visit this branch again even though we are only a 7 minute walk away."
• "Staff and management need urgent training on allergies before someone might die because of the lack of training."
• "Disappointed with the value for money of my meal tonight."
• "Used to come here a lot love the food and service. But last 3 times we have stood at the front for 5-10 minutes while staff clearly avoid you."
• "On 7/8, services were terrible and staffs were unprofessional, rude and pathetic."
• "Service was fine but the chicken and ribs were terrible."
• "The staff are lovely, helpful and friendly."

Atmosphere & Cleanliness

Pros:

• "Great looking place, but that's it."
• "Called in for a quick drink with my niece and children, lovely welcome, great atmosphere, and good service."
• "Nice pub n restaurant with relaxed ambience and terrific staff."
• "Our Christmas fare was excellent amid a festive atmosphere."
• "Restaurant is cosy and the staff are lovely."
• "Warm and welcoming atmosphere."
• "The atmosphere inside is fantastic and everyone is very friendly and welcoming."

Cons:

• "This place needs deep cleaning! But all tables are sticky, you should see carpet and floor."
• "The restaurant is very tired and dowdy... the food was of a very poor quality."
• "Place seemed very grubby. In need of a good cleaning."
• "The only down side was the gents toilets stank of urine infact it was hard to breath in there."
• "Same plastic gloves and other mess on grassed area outside as they were last week when I was staying here last week at the adjacent Premier Inn."
• "Toilets stink, dirty no toilet paper. Floor of gents slippery and dangerous."
• "The restaurant is very tired and dowdy."

Value for Money

Pros:

• "The whole meal was value for money and I used my bonus point card."
• "Excellent value, had a full English, the continental breakfast was in the price, less than twenty pounds for two adults and two children."
• "We had a 40% off voucher, so the prices were great!"
• "Prices are reasonable, if you have loyalty card vouchers it can be downright cheap."
• "We went here today and had the 3 course lunchtime offer for £10.99. Absolute bargain!"
• "The food was amazing value for money and unexpectedly excellent quality."
• "We had meals from the £5 menu, so our meals were of good value."

Cons:

• "£28 for two of these absolutely scandalous."
• "For £70+ I expected better..."
• "The menu seemed pricey for what was on offer."
• "Over priced for what you get imo."
• "It was well overpriced... By the time you added in drinks it was not worth it."
• "I think the meals are overpriced."
• "Also slightly pricey."