The Belgrave Beefeater Reviews Summary

Service

Pros:

• "Thank you staff!! You made our night x"
• "Nice food, Gemma was our host on the 30th of December and I would give her 10 out of 10."
• "The waitress Rebecca does everything possible to make sure you have a good stay."
• "A busy Saturday night and we made no booking but they accommodated us with very polite and happy service."
• "Great place to eat but the real experience was made by the staff."
• "Our waitress Sharon was lovely, she had a great sense of humour and nothing was too much trouble."
• "Amy, our waitress was excellent."

Cons:

• "Waitress asked me if I wanted any sauces and I said some mayo please and she never returned?!"
• "Service was friendly but really struggled with the party size - would have been much better with additional staff than having one poor woman trying to handle us all."
• "The service was slow."
• "Would not recommend this place."
• "Place wasn't very clean..food left on floor...table was sticky."
• "Some of the staff are having a chat with their friends near the entrance and the manager doesn’t seem to be bothered."
• "The service was very slow. The food took ages to arrive and the restaurant was not in fact busy."

Food Quality

Pros:

• "Good meal at the end of a long day on the road."
• "The food is well presented and any issues are sorted out quickly."
• "The food was hot and cooked perfect."
• "Despite this they did an excellent job. We expected a long wait for food but while it was probably a bit longer than usual, it was more than acceptable."
• "The food was absolutely delicious and the portions were ample."
• "It has a great atmosphere. Not stuffy or noisy."
• "The food we had was very good and the service we received was great."

Cons:

• "The meal we did order was of very poor quality, chicken bland, chips obviously cooked and reheated."
• "Absolutely disgusting."
• "The food was undercooked and cold."
• "The chicken melt was gross."
• "The chicken starter was poor, a bit over cooked and 4 small pieces."
• "The prawn add on was dry an overcooked, and the onion rings were soggy."
• "The kids meals were awful, the food quality was poor and the cooking of it, well chargrilled there seems to mean burnt."

Atmosphere & Cleanliness

Pros:

• "From a covid safe point of view, everywhere was clean, tables suitably distanced with glass dividers where required."
• "Lovely garden area to sit in the sun with parasols and shaded areas for when it was too hot."
• "It’s like being on holiday, especially if the sun is shining and there’s music on."
• "Lovely seafront setting."
• "Clean and friendly. Great sea views."
• "Absolutely gorgeous place, the ambience and the view is second to none especially on a summer's day."
• "The place felt very warm and welcoming."

Cons:

• "The staff members were not following current guidelines for COVID 19."
• "The place smelt of mould as you walk into the restaurant."
• "Toilets were smelly and seat was loose."
• "The whole place looks as if it needs a good clean and some TLC never again will I visit the Belgrave."
• "The floor was sticky and everywhere looked grubby."
• "No staff members asked if we wanted any more breakfast or a coffee top up as it was unlimited."
• "The wall behind the fryer was black with grease."