The Coldra Beefeater Reviews Summary

Food Quality

Pros:

• "Fab meals - the steaks were cooked to perfection, the chips were delicious."
• "We went here yesterday and have to say we both agreed that it was the best steak we have eaten in a long time."
• "The burger was a solid 9/10, the meat was cooked to near perfection."
• "One of the best cooked steaks I have ever had at a Beefeater."
• "The beef chicken and lamb were cooked very well, the beef even had the slightest bit of pink yum yum."
• "The food was perfect, tasty, hot no complaints at all."
• "The cooks consistently deliver tasty and well-prepared meals that exceed expectations."

Cons:

• "No taste at all, no spices, like a piece of paper taste food without any flavour."
• "By far the worst food we've ever had at a Beefeater. Sweet potato fries were burnt and steak was tough and fatty."
• "The food was plain, bland and dry."
• "The food was very low quality. Food was cold and undercooked, after sending it back to the kitchen it still came back with blood."
• "Food was disgusting, tiny portions and loads missing off the meal we ordered."
• "The roast potators were floury and tasted like frozen ones. We could not eat them."
• "Food was dreadfull over cooked bery dry.."

Service

Pros:

• "Staff were polite and helpful."
• "Great staff, meal deal excellent if staying at the Premier Inn."
• "The staff were polite and professional."
• "Quiet, relaxed atmosphere with great friendly service."
• "Staff are friendly, polite, accommodating and helpful, always a delight."
• "Friendly staff, great service and excellent (Beefeater) food."
• "Staff were great. Really made sure we were looked after."

Cons:

• "Establishment needs a good clean especially in the beer garden smashed glass on floor by entrance gate...Not Good."
• "Shame Rachel double charged my card."
• "We had to wait over 30 mins for our drinks."
• "Firstly arrived with friends waited 10 minutes at front desk no member of staff came to show us to a table, we finally decided to seat ourselves."
• "The service really let it down!"
• "Service was extremely slow meal took an hour to arrive."
• "The service was horrendous. I felt invisible to our waitress."

Cleanliness and Atmosphere

Pros:

• "Really good Covid measures in place, clear one way system with tables and screens cleaned very regularly."
• "The restaurant is clean, tidy, and comfortable."
• "Staff were very friendly and welcoming, good social distancing."
• "Coldra Beefeater also maintains a pleasant atmosphere."

Cons:

• "The restaurant appeared worn-out, with torn chairs, sticky tables, and menus that seemed to have accumulated their own microorganisms."
• "It seemed dark and dingy when we walked in. There were bits of food on the floor."
• "Only other complaint is the dust on the lamps. They hang right over your table almost at head height and they're covered in thick dust, looks like they haven't been wiped for years."
• "The whole restuarant was absolutely filthy, hadn't even cleaned up from breakfast and I visited at 6pm."
• "Tables not cleaned as well as they could be...atmosphere is hit and miss."
• "Our table had been laid but had not been cleaned from previous people as it was covered in remnants of food and salt."
• "It was busy on a Monday, but bathrooms needed attention."

Value for Money

Pros:

• "Great price, super tasty and good value."
• "£11 for 2 courses was good value."
• "The main menu was quite expensive, but the offers menu was fair priced."
• "Great service, went for breakfast and was under £10 for unlimited buffet and drinks!"
• "Food is consistently excellent value for money."
• "First time visiting and we really enjoyed the food it was very good value for money especially the set menu."

Cons:

• "Overpriced for what you get."
• "Absolutely vile !!! Food is a disgrace and incredibly overpriced."
• "Used to enjoy coming here a few years ago. Having recently gone back there, prices are massively inflated and the food quality was very disappointing."
• "I was expecting more for the price we paid."
• "Over priced compared to a closer pub."
• "The steak however was cooked to our liking and was quite tender."
• "The food was ok but very small portions."