German Doner Kebab Reviews Summary

Food Quality

Pros:

• "Really enjoy the kebabs from here."
• "The doner sandwich was straight FIRE 🔥!"
• "The meat was almost like a Turkish style pastrami, thinly cut and cooked to perfection."
• "The first donors we ordered from this place were really good: a solid portion of fresh and tasty meat."
• "The food was good as well, the place is a bit small but in average it was a good experience."
• "I had the boss box meal which I have say looked great when opened and the food tasted good."
• "The food arrived quickly and hot."
• "Food tastes alright, but I think the bosses don't really care about the public image and customers."

Cons:

• "The food was stone cold and the service was shocking."
• "Not moist beefiness or tender chicken bits. Wet."
• "The fries were ok, the service was ok, the location was ok, but the doner sandwich was straight FIRE 🔥!"
• "Quality has been consistently poor not like before."
• "The beef donner was cut too thin, and the portion sizes are very stingy for the price you pay."
• "Mediocre at best. Cheesy chips… barely! Rip off for the price."
• "I had the boss box meal which I have say looked great when opened and the food tasted good, I will probably order from here again."
• "This place used to be amazing but it is now vile."

Customer Service

Pros:

• "The sauce pots were probably the best bit of the entire meal."
• "The next customer ordered the same and was pointed to a banner offering 50% off if you download the app."
• "What I like the most about this restaurant is that the staff were wearing a face mask all the time."
• "The man serving at this time (11:50pm on 10th june) is very rude and thinks everything is a joke when asking questions about food."
• "Service here is good and efficient, but sadly the product is sub par."
• "Kebab tastes good as always. I love the salad with meals and all the sources."
• "My favourite doner place in cardiff city road."
• "The food arrived quickly and hot."

Cons:

• "I waited over 40 minutes to have food while my partners gym box was full of salad and hardly any meat."
• "Staff always got the order wrong and always run out of stocks."
• "I have ordered twice in a row for collection and paid for extra meat and both times they have taken the extra money but the portion of meat remained the same as a standard OG kebab!"
• "Food, it’s good, have to admit that but everything else is just bad."
• "The staff just gave me dirty looks so before I was about to explode I dumped it in the bin and left."
• "The worst experience ever, came in and ordered food for takeaway. Girl serving wasn’t very polite and seemed like she didn’t want to be there."
• "The staff are okay but not exactly what I would describe as friendly."
• "I walked to get a takeaway and stood at the order point for 20 minutes before giving up."

Value for Money

Pros:

• "Wanted to try this arguably 'untraditional' doner kebab for quite a while."
• "The first donors we ordered from this place were really good: a solid portion of fresh and tasty meat."
• "I liked the the donor box; it was very delicious."
• "The meat was almost like a Turkish style pastrami, thinly cut and cooked to perfection."
• "I had a boss box. It was a massive box with three sauce chips and cheesy jalapeños."
• "The food arrived quickly and hot. Ordered 2 boxes and none came with any sauce."
• "I have been here at least 150 times now and love their kebabs."
• "Kebab tasted great but I went for the Doner gym box with extra lettuce, tomatoes and cabbage and even upgraded to the large with extra meat."

Cons:

• "The beef donner was cut too thin, and the portion sizes are very stingy for the price you pay, especially the donner and chips box - it was tiny for £7.99!!"
• "Everything has gone up by like 2 quid, you can't get double meat anymore and they never have the doner spring rolls."
• "As a regular customer never felt like writing a review but after spending over £30 for 2ppl i would expect some quality of food, but instead the meat was dry, the bread was dry and the chips were rock hard."
• "Ordered a donnar box with chips and paid £2.50 extra for extra meat."
• "I will never order from you again poor sub par food!"
• "I visited this branch today and it was the worst experience!"
• "Ordered ahead. Arrived to collect on time, had to wait while staff dealt with deliveroo and Uber eats riders."
• "The worst kebab I ever had, the cashier woman couldn’t understand my order or answer any of my questions about the food."