Address: Vicarage Rd, King's Heath, Birmingham B14 7LY, United Kingdom
Phone: +441214442803
Rating: 4.2
based on 162 reviews.
Atmosphere
Pros:
"The building is a beautiful period style updated inside to give a relaxed atmosphere."
"It's beautiful inside, with quite a cosy feel."
"The atmosphere was friendly and welcoming the staff were professional and helpful."
"It has a warm and welcoming atmosphere, what more can you ask for."
"The setting was really relaxed and cosy."
"Beer was lovely and the atmosphere makes you feel like you're out in the sticks - very homely."
"Atmosphere was good though."
Cons:
"But getting in was chaos."
"Stairs up to function room need a good deep clean, decor tatty, main room in need of make over, again tatty."
"Be prepared for many an arsey look if you get what is considered someone's table that's been coming every Friday for years!"
"I did not expect to get Rugby and live music (practically) in the same room."
"Absolutely bizarre experience here."
Staff Service
Pros:
"The staff are so helpful and pheasant."
"The staff are friendly, kind and helpful."
"Huge thanks to our server Bella, Nathan at the bar, hilarious Bogdan & the runner."
"The staff were very helpful and polite, food was brought to the table very quickly."
"Really friendly staff who go above and beyond to make you feel welcome and appreciated."
"From the friendly server on the bar to Vickie our waitress."
"Lovely staff and really efficient service."
Cons:
"We had to clear the table ourselves the food was stone cold the service was terrible."
"Service was ok, bar staff didn't seem to like we requested a new wine glass because the one we had was basically still dirty."
"Food very good staff Lovely but there’s a new manager her name dawn very disappointing unfriendly unhelpful."
"At the pub we were unable to find our reserved table, we asked a member of staff who merely shrugged shoulders and a second member advised that managers deal with bookings."
"I had to hunt for someone to attend to it, Staff just talking to each other not very professional."
"Service was very unsatisfactory and the female staff very rude and unpolite not helpful at all."
"Never been in a bar where the staff are so incapable of looking up and seeing who is next."
Food Quality
Pros:
"The drinks were lovely the food was fantastic value."
"Good food, good beer."
"The food was very nice, service was great and very fast too."
"Good quality food and always offered extra condiments and gravy."
"The food was delicious."
"Best Gammon I've ever had!"
"Food lovely, service excellent."
Cons:
"Carrots were disgusting, not peeled or washed, tasted like a ready meal to be honest, never again."
"Ordered steak it came didn't even look like steak sent it back next steak was raw when I asked for medium."
"The steak was cooked correctly but chips were under cooked also and the beef dripping was cold."
"My 'Cajun Vegan bites wrap' was supposed to come with Crisps and lemongrass & ginger dressed salad but it didn't."
"The gammon was fatty steak was black couldn’t even cut."
"Roast dinner was only warm and quite disappointing."
"The posh fish & chips wasn't good at all. The fish was very oily, couldn't eat it and the chips were under cooked."