Raby Castle, Deer Park & The Plotters' Forest Reviews Summary
Category: Castle
Address: Staindrop, Darlington, DL2 3AH, United Kingdom
Phone: +441833660202
Rating: 4.6
based on 531 reviews.
Castle and Grounds
Pros:
"The castle grounds are absolutely beautiful and it was amazing to see the deer."
"Grounds were glorious in the sunshine."
"Well preserved castle with large grounds to walk around and get up close to the wildlife including Deer, Swans, geese and ducks."
"The grounds are lovely and you can see the deer that roam the park."
"The castle and grounds are immaculate."
"Gardens and extensive are beautiful."
"The gardens are the nicest in mid summer when the roses bloom."
Cons:
"Not ideal for wheelchairs as there are lots of stairs to navigate."
"Unfortunately the castle, tea rooms etc were still closed!"
"The castle was closed during our visit, but looked spectacular, so we only got to see the gardens & the estate."
"Not many benches to rest, not sure if there is a picnic area, cafe quite expensive."
"There are also no benches outside of the immediate proximity of the castle itself."
"Beautiful surroundings but quite a lot of work being carried out when we visited."
"The Deer Park is located next to the castle but we could not find any deer during our short walk."
Staff and Service
Pros:
"The staff were an absolute delight. Smart professional and passionate about the castle and its history."
"Nothing but praise for the friendliness of all the staff we met."
"The staff inside tell wonderful stories of the castles past and you can tell the castle is their passion."
"The guides are such a wonderful team. They keep their stories fresh and make you want to learn more."
"The staff were lovely and very helpful to my wheelchair using mum."
"Every single person was lovely, helpful and knowledgeable."
"All staff we met were helpful and knowledgeable."
Cons:
"The reason for not giving 5* is for the length of time waiting in the Stables cafe for a sandwich and bottle of pop. Over 40 minutes!!!"
"To be brutally honest, we could go to our local park for free for what was on offer for our £26. If most of the attraction is closed, I think it’s only fair to reduce the cost of entry."
"The cafe was a tad more expensive than competitors and they were extremely stingy with the ice cream."
"Beautiful gardens and a spectacular castle only fault was no information walking round, so no history of the place and when we asked staff they only knew from 1560."
"Not good, as soon as we check in on the boot for Plotters Trail they didn't let us in for we don't have child with Us."
"We weren't told about the ticket that includes the plotters forest when we first bought our tickets from the girl in the little kiosk so kids were upset we couldn't go in."
"Only slight issue we encountered was no soap in any of the dispensers in the toilets."
Value and Pricing
Pros:
"Stunning castle. Really good value at £36.50 for a family ticket for 5."
"Entrance fee including castle is £13. Well worth the price."
"Cafes were reasonably priced and had welcoming staff too."
"Very reasonably priced attraction."
"An entrance fee that doesn't leave you feeling violated, this place is HIGHLY recommended."
"Food prices are reasonable."
"Totally under rated by some reviews...We debated paying the £13 each but its totally worth it."
Cons:
"Not many benches to rest, not sure if there is a picnic area, cafe quite expensive."
"The only reason for the 4 stars is the price is a tad on the expensive side I feel but there are no time limits so I suppose a few laps and you could get your monies worth."
"The entrance fee to enter is a little pricey especially when your budget is just single pension between two. BUT we did pay the £25 for two to enter and after 2 hours it was worth every penny spent."
"Good day out if a bit on the expensive side."
"I feel sorry for people who don't have a lot of money as it is really expensive especially if there are a few of you visiting."
"Food and drinks are a little on the expensive side, but it's well worth it to round off a great day out."
"Entry prices are a touch expensive I would say."
Facilities and Accessibility
Pros:
"There is a nice shop, a well-stocked cafe and a tempting ice cream kiosk."
"Blue Badge holders can park the car very close to the Castle and all footpaths are 'accessible friendly'."
"Parking is excellent with plenty of space."
"Also, there is plenty of free parking."
"Toilets and cafe on site which were nice and plenty of parking."
"Disabled parking is outside the castle."
"All the walkways were clean and suitable for wheelchair users and pushchairs."
Cons:
"Not ideal for wheelchairs as there are lots of stairs to navigate."
"There are also no benches outside of the immediate proximity of the castle itself."
"The only child who could play on it was the 7 year old as it was so hard to assist/supervise due to accessibility and not being able to see where they have gone."
"If you have limited mobility the grounds can be quite uneven and you may have to walk 15-20 minutes to get to the deer."
"It's not suitable for people with walking difficulties as there are a lot of stairs to navigate throughout the castle."
"There's no toilets in the main castle building, you'll have to go to the area next to the refreshment area. Which is about a 5 minute walk away from the courtyard."
"The under 4 area was very basic with just a ramp, small bridge and slide to go on."