Scalby Manor Reviews Summary

Food Quality

Pros:

• "Food is brilliant quality and a very fair price."
• "food was lovely, her button custard dessert was brilliant with the smiley face."
• "The food was lovely and not expensive."
• "The carvery was excellent, there was a great selection, the meat was lovely and there was a choice of 2 vegetarian options."
• "the food was all fresh and hot could not fault it"
• "Food delicious as always and lovely calm atmosphere despite the place being busy."
• "Food was lovely. Not a massive selection compared to a Toby but what was there was spot on."

Cons:

• "When we looked up to the ceiling it was swarming with flies."
• "a couple of burnt roasties, dry yorkshire puddings, and sweet waffles with egg and beans on."
• "the turkey was dry. The potatoes and vegetables were cold."
• "The chips were luke warm, the pizza had to be re done as it had been burnt."
• "The pizza looked like it had been cooked with minimal tomato puree and cheese that can only be described as squeezy cheese from a tube."
• "Carvery not very good this week, food here seems to be hit and miss."
• "Mains are just ok but the deserts are disappointing."

Service

Pros:

• "staff were super helpful and the prices are great."
• "Would and have definitely recommend to friends and family."
• "The staff were very pleasant and helpful."
• "Staff were friendly and helpful."
• "Waiting staff were excellent 👌."
• "Staff nice and friendly, service was slick."
• "Staff are friendly, warm and welcoming...and the food is fresh and tasty."

Cons:

• "Staff were a little slow behind the bar."
• "The only niggle we had and there were a few people saying the same each time is the heat of the room due to the buffet it is crazy hot."
• "We chose to come here for lunch today before a hospital appointment. The food was lovely (hence the 1 star) however, I have never known ruder staff."
• "Slow to take our order and advised a half hour wait for food."
• "The chips are very over priced for the portion size, you get a small dessert bowl and it’s not filled up, it cost around £2.50."
• "lisa (who i’m assuming is management) was super rude and was clearly annoyed by our stay and made us feel uncomfortable and unwanted."
• "The staff were not particularly welcoming."

Value

Pros:

• "Great pub, which serves great value food."
• "You get a free pint with every pizza but only if you order in the restaurant not over the phone!"
• "We ordered on the app & received all our order within 15 mins which was freshly cooked pizza & last night it was 2 for the price if one. Excellent value."
• "Carvery for £6.50(mon -sat, more expensive sun) for regular size."
• "All in all. Good value for money."
• "Very nice carvery. Extremely good value."
• "One bonus us we got 20% discount with our AA card."

Cons:

• "This cost £49.25 so was not cheap."
• "The food was good and the young chef was very polite."
• "No atmosphere at all. Cold as the door was open, therefore the place was full of midges."
• "Decent food let down by abysmal customer service."
• "The chips are very over priced for the portion size, you get a small dessert bowl and it’s not filled up, it cost around £2.50."
• "Ordered the onion rings thought that was a bit steep but assumed there would be loads... the smallest portion of onion rings must have been the bottom of the Iceland frozen onion rings £2.50 would buy 2 bags."
• "Scampi was hard and vastly overcooked. All food (table of 4 ) was very below average."

Ambiance & Cleanliness

Pros:

• "Lots of parking and a lovely venue."
• "Generally clean and tidy place with enough space that it didn't get overcrowded and up-to-date decor."
• "Very clean and easy access if disabled."
• "Atmosphere was good, not too busy."
• "Situated in an old hall, this is a lovely place to eat."
• "Lovely family pub, with loads of room, and kind and thoughtful staff."
• "First time visiting and we weren't disappointed, really nice relaxing atmosphere."

Cons:

• "When we looked up to the ceiling it was swarming with flies."
• "I’ve never actually been so appalled when waiting to be seated for a meal."
• "The place was swarmed with flies making eating almost impossible!"
• "Outdoor area needs cleaning and a paint, looks a bit tatty at the moment."
• "Sadly the play area is pretty derelict and cordoned off so there was nothing for the kids to do."
• "The only downside was that the toilets were dirty."
• "Coffee machine wasn't working so there was no coffee available at all."