Address: Windmill Ln, Gentleshaw, Rugeley WS15 4NF, United Kingdom
Phone: +441543682468
Rating: 4.4
based on 202 reviews.
Food Quality
Pros:
"16oz rump steak cooked perfectly and the gammon which was so tender."
"I would highly recommend the cauliflower cheese."
"Top notch classic pub food, well priced and generous portions."
"Couldn't fault choice, homemade cooking, plenty on plate."
"The steak and ale pie is back to how I remember and the onion rings were pretty perfect."
"Slow Roasted Pork Belly with Creamy Mash & Cider Gravy…..£12.95 really nice pork was perfect."
"The food was faultless."
Cons:
"The beef was tough and tasteless, the Turkey and gammon was okay."
"The chilli which was not great, no sauce and overcooked rice, did not look appealing."
"Hubby's steak was very fatty and full of gristle so he was unable to eat hardly any of it."
"Food was bland, when asked if it was ok, I advised that food was watery, chips were not cooked and items had obviously been frozen for too long."
"Chicken was dry, steak pie had fatty meat, chips obviously frozen sort and side salad was limp and unadventurous."
"The food was diabolical. There was a different menu to usual and the food was tasteless, Chicken was overcooked."
"The steak was tasteless I covered it with sauce, chips were cold and onion rings chewy not the usual crispy tasty ones."
Service
Pros:
"The lady who served us was really friendly as so sweet to our Grandaughter."
"Service with a smile from the bar, very pleasant evening."
"The manageress was very professional and agreed with the complaint and everyone was offered a free drink or dessert."
"Staff were great and the place was spotless."
"Even under pressure, couldn’t fault any of the service."
"Wonderful staff couldn't be more helpful if they tried."
"The staff are very helpful and polite, nothing seems to be too much trouble."
Cons:
"Not sure I'll rush back."
"The restaurant is cramped with too many tables."
"The staff who dealt with us didn't seem very efficient."
"Service very poor. We had to ask for dinner plates to be taken away."
"Service seemed slow and we had to keep asking for things we had asked for previously."
"Waited so long for dessert that in the end we just asked for the bill. Terrible service."
"Didn't appear to have anyone actually in charge. All kids."
Atmosphere & Environment
Pros:
"Nice country pub atmosphere too."
"A cosy traditional pub with loads of atmosphere."
"To me Ye Olde Windmill is like those very comfortable well worn old shoes that you might forget about for a while but when you find them again and put them on you realise what you've been missing."
"Lovely atmosphere and the food is excellent. Dennis, the manager, is always helpful and nothing is a problem for him."
"It's still a traditional British pub/eatery."
"Lovely village pub."
"A beautiful 400 year old pub."
Cons:
"The most concerning issue was the obvious lack or rather disregard to covid safety when clearing tables."
"The restaurant is cramped with too many tables."
"We were up there alone so atmosphere was dreadful."
"The lack of an operational windmill was disappointing."
"Not as welcoming when you arrive as it was two years ago."
"Terrible, crammed in like fish in a can! Won't be going back while restrictions are in place."
"No staff or customers upstairs and a long wait for food and meal."
Value for Money
Pros:
"Nachos starter, 2 mains and 2 soft drinks costing nearly £40, I did expect better."
"So nice not to pay £13 for 2 drinks @ Lichfield prices."
"In particular the two lunchtime meals for £12 are excellent value."
"The 2 meals for £12 are good value for money. Good portion size and very tasty."
"Cost under £18 for the 2 meals, a pint of Guinness and black and a pint of carling."
"Food is delicious and they do gluten free options too."
"Good food pleasant place, decent prices."
Cons:
"The food is a bit pricey, especially the desserts."
"They've even done away with the kids play area."
"There's more fish in a fish finger than that 'Cod fillet' and it's one of the most expensive meals on the menu. Not worthy of the price."
"Absolutely disgusting service...ordered 2 of the dearest steaks on the menu to be served only 1 as they got order wrong mine was eventually brought out after my partner had already eaten his but it was totally disgusting with burnt chips as they rushed it didn't even have an apology off them or a discount shall not be coming here again AVOID."
"Food however good, expensive, disappointing."
"Overcharged on wine because prices change tomorrow...!!?? Good job we always check our bill carefully."
"Visited this pub recently meal very poor seemed like quantity over quality."