Address: Pencoed, Bridgend, CF35 5HY, United Kingdom
Phone: +441656860133
Rating: 3.8
based on 192 reviews.
Food Quality
Pros:
"Lovely food nice and hot."
"Had early dinner ordered fish and chunky chips couldn't fault had a bottle of house red wine if you order two large glasses you get the bottle."
"All of them were tasty & worth the money spent."
"That said food was good."
"The food is of decent quality. A great stop if you want something more substantial than McDonaldβs or the like."
"Food has been very tasty and we'll cooked each time we've been."
"The food was cooked nicely and very tasty."
Cons:
"Awful experience donβt bother going here."
"The roast potatoes on my wife's plate were literally as black as coal and the gravy had a skin over all of it."
"Waited a long time for food, it was tasteless, not once did anyone ask whether we wanted sauces or whether everything was ok."
"Just experienced some quite poor food here."
"The turkey appeared to be a heated up roll of turkey that was rubbery."
"Food portions was ok but no real taste."
"The steak was so thin it could only be cooked one way."
Service
Pros:
"Staff still friendly but now they need to be to counter the disappointment of the punters."
"This is my family's favourite place to meet, eat, drink and think. A fantastic atmosphere, wonderful staff and amazing service that knows no bounds makes this the delight it is."
"However the Atmosphere was nice & relaxed and serving staff were very attentive and lovely."
"The staff were very friendly and patient has we could not make up our mind on what to have."
"Good food, drinks, and service πππππ"
"Always friendly staff with a quiet but cosy atmosphere."
"The staff here are brilliant. Iβve always had a lovely experience here."
Cons:
"Service can be very slow even when quiet as they always seem understaffed."
"Service was friendly but slow."
"Even with the 'eat out to help out' discount, the food wasn't worth it and the service was extremely slow."
"Waited almost an hour for our food, drinks and dessert took longer, as if they forgot about us!"
"Service was also very slow on getting the food out for every course even though their restaurant wasn't very busy at all."
"Great if you can get noticed! today we stood by the door for ages trying to get seated while about 4 members of staff noticed but ignored us left us feeling invisible!"
"Service very slow. No one checks if you need another drink."
Atmosphere
Pros:
"Lovely food though and a great atmosphere."
"The area is pretty and sitting outside in the summer is quite nice."
"The atmosphere is cosy."
"Lovely food, Fantastic customer services. Clean and welcoming and family friendly."
"The place has a rustic rural pub feel and is cozy and welcoming."
"Outdoor seating is lovely too."
"Visited on the weekend with my girlfriend, the atmosphere was so calm and relaxed and the staff were very helpful and friendly."
Cons:
"Rubbish food, staff not that communicative at all."
"Would I recommend? No!"
"We won't be returning."
"DO NOT GO HERE. TERRIBLE SERVICE, AWFUL FOOD."
"The waiter serving us didn't have a mask on properly. No customer service skills was miserable as anything."
"We were finally served food half an hour after ordering and the portions looked tiny on the plates."
"The wife and myself had beed sunday lunch. Roast potatoes where raw not cooked, Roast parsnips again where raw, beef was chewy and bland."