The Twisted Oak Reviews Summary

Category: Pub Exeter

Address: Little Johns Cross Hill, Exeter, EX2 9RG, United Kingdom

Phone: +441392273666

Rating: 4.2
based on 128 reviews.

Atmosphere & Decor

Pros:

  • "The conservatory is absolutely stunning, decorated with colourful flowers and fairy lights."
  • "Beautiful conservatory area, very whimsical with all the flowers and lights."
  • "Such a lovely pub with a lovely atmosphere."
  • "The pub was decorated beautifully in that theme, a lot of attention to detail."
  • "A lovely pub with peaceful gardens and great food."
  • "A friendly welcoming pub with a real country feel despite being so close to the city."
  • "There was a nice atmosphere and decor in the food area of the pub."

Cons:

  • "Its dull and unappealing inside to make for a good experience."
  • "Only downside is the abundance of plastic flowers everywhere."
  • "Although it's a nice light interior, we felt it lacked character."
  • "Very little atmosphere."
  • "Ambience was 0, cleanliness of the establishment was 0, toilets didn't look like they had been cleaned in a long time."

Food Quality

Pros:

  • "The food was good and reasonably priced."
  • "Very tasty food with large menu choice and good size portions."
  • "The carvery itself was fantastic! Between us we had all four meats on offer and we agreed unanimously that we couldn't fault the food."
  • "The west country burger was very tasty, nice hot chips and presented well."
  • "Food was superb and reasonably priced."
  • "The food was delicious, and you get a lot for your money."
  • "The food arrived in a timely manner and was of great quality. Perfect pub food."

Cons:

  • "The food was barely warm and quite tasteless."
  • "The kids carvery was lukewarm, and the Turkey was dry."
  • "The steak was infact overcooked and I had to send it back."
  • "Food was warm and not freshly cooked."
  • "Possibly the worst food I’ve ever had, the steak was as chewy as ghandi's flip flop."
  • "The food was so bad that we didn't have to pay."
  • "Awful food never tasted food so bad."

Service

Pros:

  • "Came here for a motorbike night on the 19/06/18 and really enjoyed the welcoming staff here service was amazing."
  • "The staff were brilliant and really couldn't do enough for us."
  • "The staff were quite attentive and happy to answer any questions we had."
  • "The staff couldn’t have been more accommodating or friendly."
  • "Service was very friendly and efficient."
  • "Staff, Service, Venue Top Class & food delicious & reasonable prices."
  • "Staff are incredibly helpful and friendly, food is absolutely amazing."

Cons:

  • "Slow service waited 30 minutes for starter didn't arrive mains first then misordering for children's drinks got adult ones then after ordering desert another 30 minute wait."
  • "Staff rude and abrupt (the owner that is)."
  • "Service was very poor. Apart one member of staff who made good out of bad."
  • "Staff were friendly but come across a little stand off-ish but still remain professional."
  • "The staff could be a little more helpful and treat you like a customer."
  • "Service was very poor. The food was awful. Undercooked and poor quality."
  • "They shouted at the kids for playing on the play area."

Family & Pet Friendliness

Pros:

  • "There's also a great indoor and outdoor play area for the kiddies."
  • "Nice place to go in the summer with a lovely beer garden and play area for the kids."
  • "It's dog and children friendly, however dogs, I'm told, are discouraged from going into the children area which is pleasant if you're not keen on that sort of thing."
  • "Children's play area outside keep my grandchildren aged 20 months and 6 amused for ages."
  • "Especially accommodating to our two dogs, who were allowed in the beer garden and inside on the carpeted areas."
  • "Dog friendly, staff friendly and great food."
  • "A really good place for the family with reasonable drinks, food and play area for kids."

Cons:

  • "Didn't actually eat here, as this place doesn't allow dogs in the family area."
  • "The garden might have worked but the weather was on the turn."
  • "It's not suitable for toddlers."
  • "Advertised as family and dog friendly however I would describe it as family OR dog friendly."
  • "Dogs are allowed to go near the outdoor play area, but when we went the weather was starting to change, and didn't fancy sat eating in the rain."
  • "The staff made us wait in the rain with 2 babies for an hour, didn't get an sorry."
  • "Not maintained well, food was microwaved, kids facilities not maintained well and smelled of urine and I stepped in dog poo in the beer garden."

Value for Money

Pros:

  • "The food was good and reasonably priced."
  • "Food was superb and reasonably priced."
  • "Food was good quality, tasty and fair price."
  • "Overall it was good value for money and we hope to go back very soon."
  • "Food was really good value and tasted amazing!"
  • "Decently priced good food."
  • "All Extremely good value."

Cons:

  • "Think prices are a little high, especially when they charge £2 extra for cheese and £2 extra for bacon."
  • "Food looked good although not the cheapest. Drinks are also a bit pricey."
  • "I thought this was expensive but went with it."
  • "The food are so expensive such as cheese and onion sandwiches was £7!"
  • "Expensive, toilets had urine over the floor on two occasions."
  • "I had a bucket of prawns for just under £6 there where about 10 really tiny breaded prawns not worth the money at all disappointed."

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