Mill on the Exe Reviews Summary

Category: Pub Exeter

Address: Bonhay Rd, Exeter, EX4 3AB, United Kingdom

Phone: +441392214464

Rating: 4.3
based on 480 reviews.

Service

Pros:

  • "I’d like to thank the waiting staff for being so friendly, attentive and professional."
  • "Our server for the evening was Franki, she was excellent, having an allergy I felt well looked after."
  • "Our server, Patrick, was absolutely wonderful! So helpful and accommodating of dietary requirements!"
  • "Staff were very friendly and our waiter was amazing."
  • "The service was impeccable, the staff were so polite and friendly."
  • "Service was friendly and quick!"
  • "The staff are super friendly and approachable."

Cons:

  • "On my second visit i was a bit disappointed by one of the waitresses attitude."
  • "Despite trying to attract the attention of the waitress we sat there for further half hour."
  • "Waitress didn't seem to understand any request as brought Coke instead of Cornish Larger."
  • "After ten minutes (in a mostly empty room) we got told off by a member of staff."
  • "Staff outside as entered were curt, verging on rude, which was a disappointing start."
  • "Poor service consistently. Each time I go there, there are issues with service."
  • "Generally the table service was not particularly friendly or helpful."

Food Quality

Pros:

  • "Food well prepared, with generous portions."
  • "Cod & chips beautiful ..batter very crispy minted mushed garden peas, thick chips."
  • "The food was absolutely brilliant and the atmosphere was just as good."
  • "Excellent food, well cooked and beautifully presented, with portions to satisfy the largest appetite."
  • "Superb food. It's hard to believe this is a pub and not an expensive restaurant."
  • "The food was delicious and was enjoyed by motley crew of teenagers I was celebrating my birthday with."
  • "Food was excellent."

Cons:

  • "Food not so great and overpriced."
  • "Chicken pie was very poor in both taste and texture and was very dry."
  • "Catch of the day £17 but frozen hale dry as old rubber."
  • "The venue is great but the food is severely overpriced and of average to low quality."
  • "The pie filling was sludge and tasted like smokey bacon crisps!"
  • "The squid was very well pleasant, but the mains were disappointing in terms of quality."
  • "The hunters chicken was a little disappointing."

Atmosphere & Location

Pros:

  • "Had range of seating inside and out, right next to the river Exe."
  • "Lovely buzz, very busy, beautiful setting (the river was wild)."
  • "Beautiful atmosphere, very welcoming."
  • "The atmosphere is just beautiful and perfect for a roast and a lovely dinner with the family!"
  • "The atmosphere was relaxed and calm."
  • "A really nice place to eat at with outside seating overlooking some pretty views of the river."
  • "Beautiful views from this pub and a stunning garden by the river."

Cons:

  • "When the outdoor garden is open, they force you to go down the narrow, spiral staircase which is dangerous."
  • "Couldn't hear each other speaking. Music needs to be something lighter."
  • "I felt they had crammed a few more tables in."
  • "We were taken outside, through the carpark and into the lower seating area which was empty and devoid of atmosphere."
  • "The table we were given was very close to another table."
  • "However, there was a briefing going on so no service or staff easily available."
  • "The grass area wasn’t open."

Value

Pros:

  • "Prices are reasonable."
  • "Food is of very good value."
  • "Excellent value for money, very nice pub food and fantastic service."
  • "Lovely food and a reasonable price."
  • "Good value for money."
  • "Good quality carvery costing £11.50."
  • "All was Amazing!"

Cons:

  • "For drinks, my sister was charged £6 for a glass of Coke and a glass of Tonic water which was a bit puzzling to us."
  • "Just under £13 for two pints of lager and a packet of peanuts."
  • "Elevated pub menu but expensive."
  • "Service good, but expensive. Not value for the £15 price tag."
  • "However, £5 for 7 padron peppers left me feeling bitterly disappointed."
  • "The wine is a bit overpriced and often served too warm."
  • "The food was over priced for very average tasteless and very small portions."

Accessibility

Pros:

  • "The access for wheelchair users is good, all level inside."
  • "Well placed for town, and a good number of parking spaces."
  • "The main entrance is accessible and there is a large disabled toilet."
  • "Easy spacious car park."
  • "Perfect location on the River Exe, with indoor and outdoor seating."
  • "Good location close to station and centre."
  • "Our room was very comfortable and clean."

Cons:

  • "The female duty manager admitted they 'do not always read the special requirements'."
  • "When the outdoor garden is open, they force you to go down the narrow, spiral staircase which is dangerous."
  • "Disability access limited, had to wheelchair one of our party out of car park along main road; in pouring rain it was a bit daunting."
  • "May be a bit awkward for wheelchair users if outside service not available: best check."
  • "Theres quite a few steps here and the wheelchair entrance is on the road side with a bit of a steep hill out of the carpark."
  • "People with limited mobility could be an issue to access some of the facilities."
  • "Rooms to front suffer with road noise as the secondary glazing coupled with wooden sash windows are not sufficient."

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