The Prospect Inn Reviews Summary

Food Quality

Pros:

• "The fish and chips were probably the best 'pub' fish and chips I've ever had. Flaky fish in a crispy batter, absolutely delicious."
• "Food was superb - amongst the best I have had in any pub anywhere - well cooked and really delicious."
• "One of the best meals I’ve had in a while, chilli with amazing garlic bread as a side 🤤"
• "The food is really tasty and is freshly prepared and the giant chips are a compliment to most dishes."
• "Each dish was a masterpiece, meticulously crafted with a perfect balance of flavors and presented with an artistic flair."
• "The food was surprisingly good, better than I expected and seemed freshly prepared."
• "The food was top quality all freshly made with local ingredients."

Cons:

• "The peanut butter ice cream was pretty tasteless so I wouldn't recommend that one."
• "The prospect of a nice hot chocolate in this establishment is unlikely, unless, you like it bitter and tasting like dishwater."
• "For what appears to be bought in frozen and cooked to order does seem expensive."
• "Ordered the home made scotch egg which was raw inside."
• "Not good. after eating the fish and chips I had a really upset belly for a few days."
• "This was quite the most tasteless, unpleasant thing I’ve eaten in ages. No cheese flavour WHATSOEVER!"
• "No offering of a kids menu... a fish finger sandwich for my 4 year old daughter cost £9."

Staff Service

Pros:

• "Very attentive staff who are obviously proud of working there."
• "The staff were welcoming, knowledgeable, friendly."
• "Staff really friendly."
• "Fantastic customer service & great location."
• "Lovely food and friendly, efficient staff."
• "Absolutely amazing food and the staff are so lovely and friendly."
• "The staff are efficient, pleasant and approachable."

Cons:

• "Very sad for this pub...I spoke with my family from US and the manager came over to tell me that I can not to make a face time whilst other other people are eating??!!!!"
• "Upon placing the order, the staff we very unfriendly."
• "The next server was also very rude and I was dismissed by both women working."
• "Staff seemed tired and stressed."
• "However the gentleman behind the bar who took our order was very rude to my elderly mother, and he behaved very unprofessionally."
• "Everytime I've been in this pub for the last 4 years I've received unwelcoming and borderline hostile service."
• "RUDE STAFF! would never return!"

Ambience & Location

Pros:

• "Great place to watch the quay's human traffic bumble by."
• "Still a great addition to the Quay with a honest local pub feel."
• "The views from the pub are beautiful, right near the river exe."
• "Sat outside enjoying the location on the Quay."
• "Great atmosphere, perfect location just on the Quay."
• "An amazing relaxing atmosphere outside."
• "The view and experience sitting by the river is breathtaking. Looking at the rowing boat while sipping on a pint of good beer will forever stay in my memory."

Cons:

• "This is place that relies on its location a little bit."
• "Pity there is no public transport that stops close or disability parking as far as I am concerned."
• "We were made to feel very unwelcome during an evening visit on a Saturday in August."
• "Discriminate against people with mental health when the bar staff drink before their shift with the owner and you have a single pint and get barred."
• "Wouldn’t allow a group of 10 girls as on a hen do... Unacceptable and staff were extremely rude."
• "Disappointed with the wine too at £11 a glass as it was warm & I had to add ice to it."
• "Really poor customer service emphasised by expensive prices."

Value for Money

Pros:

• "Food was great value for money."
• "Great value, friendly staff, definitely go again and recommend to all!!!"
• "£32 for 2 Welsh Rarebits, 2 portions chips as well as 2 pints real ale, half a cider and 2 soft drinks....not bad at all."
• "The beer fresh and food reasonably priced and good quality."
• "Food is really good but a little bit expensive however you do get good portions and you get what you pay for."

Cons:

• "Me and my family all from the same household came in for a drink and were refused and told to leave because we had a group of seven compared to their strict policy of groups of six only."
• "Not good. Allowed to sit at an empty table for 15minutes without being served."
• "They have some rules put in place which I understand, but sometimes life gives you lemons and we don't all fit into perfect holes then all you can do is make lemonade ....we will never use this establishment again nor would we recommend it."
• "Traveled down to eat and drink, went to sit on 2no tables outside adjacent each other with 2no house holds on 1 and 1no house hold on the other table and we were refused the tables as we all new each other and could not sit at these tables due to covid rules."