Samuel Jones, Exeter Reviews Summary

Location

Pros:

• "Lovley location right next to the river on The Quay."
• "A well positioned public house beside a bend of the River Exe on Exeter's historic quay with good views of river and ancient buildings."
• "The terrace is lovely, with views of the quay."
• "Great location right on the quay. Fab gastro pub feel inside with a hint of industrial."
• "Lovely spot along the river with amazing views."
• "It's situated in a lovely part of town on the waterfront as well."
• "Such a lovely pub inside, definitely not what I expected. Superb location by the river and the views were lovely."

Cons:

• "There is some work going on in the waterways outside so sitting outside may not be as nice at the moment."

Service

Pros:

• "I was served by Jessica, who was very approachable, smiley and helpful."
• "Really good service, prompt service of drinks while we were awaiting others."
• "Service was very friendly and they couldn't do enough to help out."
• "The staff were friendly but not so attentive."
• "Our server, Louis (or that might be Lewis) was great, friendly, chatty and attentive."
• "The service here was wonderful, especially from Hayya."
• "The 2 staff were polite and friendly with very good service."

Cons:

• "We waited such a long time and had a very bad waiter who almost forgot us."
• "Food & drink as good as ever, waiting staff excellent and attentive, let down by the slow kitchen."
• "Our server was very friendly, took our order, but we waited 25 minutes for our drinks to arrive, our food turned up before our drinks."
• "Only reason it is not a five is that the service was slow."
• "However, we weren't told in advance that our table would be needed back by a certain time."
• "Service was appalling with no one even asking if the food was OK at any point in our experience."
• "Extremely slow service in a less than half-full dining area, including terraces."

Food Quality

Pros:

• "The food was lovely no issues and the cost was really minimal."
• "The food was superb, from steak, to chicken and a veggie ravioli, were all superb."
• "The main-courses are very good."
• "The food and local beers we had were excellent as well as the ambiance."
• "Amazing food, exciting serving shows and excellent service."
• "Food was delicious."
• "Great food, everything was cooked perfectly and tasted delicious."

Cons:

• "This place was great when it opened, appears to be resting on its laurels and overcharging for mediocre food."
• "Food in my experience is decidedly average for the price."
• "The quality of the food was not great. The taste was nice but the textures and flavour pairings etc were not the best."
• "Avoid the chicken...90% bone and gristle."
• "The cauliflower cheese looked like it had been recooked several times."
• "The food however was disappointing, greasy and dull, lacking any freshness or indeed taste."
• "Dry, over cooked beef burger."

Value for Money

Pros:

• "The cost was incredibly affordable and the food was gorgeous."
• "Reasonably priced food."
• "No hesitation in going back again."
• "Food is good and generous portions but a little overpriced."
• "The menu had so many choices and the prices are very affordable."
• "Good selection of nice, reasonably priced drinks."
• "Great value for money."

Cons:

• "£17 for a burger and fries is a little on the 'take the mick' side of things."
• "Very expensive for the amount of food served."
• "Over priced - £17 for roast chicken meal that included one small wing."
• "Poor quality & overpriced the Ribeye was sliced too thin and overcooked."
• "Overpriced for what was served."
• "Food was average and on the more pricey end for places to eat."
• "Personally, my sirloin was very gristley and at £27 a steak."

Ambiance

Pros:

• "With a relaxed atmosphere the venue provides a comfortable, casual and easygoing place to eat and drink."
• "Relaxed vibe in a riverside setting."
• "Nice, calm and laid back."
• "It's a lovely mix that enables youngsters who are fashionable to feel at home and allies with it the qualities that enable those of us over 40 to enjoy it too."
• "Beautiful views at the Quay."
• "Such a lovely looking place, fantastic vibes and decor."
• "Great setting on River Exe; warm, cosy and spacious at the same time, a lovely ambience all round."

Cons:

• "Rather noisy, particularly at busy times."
• "Lots of flies and spiders outside but not too annoying or anything."