The Red Lion Reviews Summary

Service

Pros:

• "The staff (including the new manager,) are all most helpful and no task is too much for them."
• "Amazing service from Cameron today, he is an absolute credit to the business!"
• "They were very smily and welcoming."
• "The service was speedy, and the staff were friendly, making the overall experience enjoyable."
• "Staff are extremely friendly and knowledgeable so we decided to stay for drinks in the bar."
• "Quickly served with a smile."
• "The service from Charlie and Carol was really good, they couldn’t of done more for us if we asked."

Cons:

• "Slow service, dirty floors and tables."
• "We waited 1hour 20 minutes for our food with no explanation why it was taking so long."
• "NO CUSTOMER SERVICE AT ALL, gone down hill massively!"
• "Cool food after 40 minutes wait and desert after another 40 minutes."
• "Waited an hour for very average food, with no indication why it was taking so long."
• "Service was very unenthusiastic."
• "Maybe short staffed but this doesn't excuse the rudeness and abrupt service by the two ladies on duty today."

Cleanliness

Pros:

• "The pub clean and tidy and well presented."
• "On first impressions the inside certainly looked and smelt a lot cleaner."

Cons:

• "The pub itself needs some money invested and a good clean, the toilets are in a poor state."
• "Food, sauce wrappers plates etc not cleaned up on tables also on the bar too."
• "The pub was slightly sticky on menus and tables etc."
• "Everything felt sticky, the table, menu etc."
• "Dirty sticky tables and food on the floor from previous diners, which stuck to my shoe."
• "No staff, dirty tables, broken door in ladies toilet."
• "The table was sticky wiped it down with some wet wipes."

Food Quality

Pros:

• "Fish and chips, burger and chips were devoured by two hungry cyclists."
• "The sausages egg and bacon look like really good quality."
• "The meal come out looking amazing and well presented, the steak was cooked to perfection and the onions were to die for."
• "The food was excellent too and very good value - compliments to the chef!"
• "Great food cooked by jake and jamaine and our waitress Nicole was ever so polite and attentive."
• "The food was exellent. .yes I said exellent..the staff were all very attentive to your needs."
• "The food was delicious."

Cons:

• "Few noisy rough people playing slot machines spoiling ambience for eating."
• "The pea were awful like bullet."
• "Rubbish food.. first I ordered a mixed grill med rare it came out dry."
• "The food is burnt and crisp."
• "chicken very dry overcooked and BBQ sauce on hunters chicken minimal."
• "The chicken wings taste and look 10 days old burnt and crispy."
• "The burger was dry and cold and definitely over cooked and the chips were cold."