Address: 40-42 Swan St, Torquay, TQ2 5ES, United Kingdom
Phone: +441803200558
Rating: 4.3
based on 199 reviews.
Service
Pros:
"Very efficient & friendly service from the staff too."
"The service from the bar staff and waiting staff was truly impressive and appreciated."
"The service from the girls behind the bar was great. Ben, the food runner, polite on the ball and efficient."
"Our attendant went out of his way to make us comfortable."
"5 star service from a lady called Aimee."
"Service was impeccable and nothing was too much trouble."
"The staff were so attentive and kept checking in with me on when they should start bringing food out."
Cons:
"Have to say service was disappointing. Table staff never smiled and wanted to remove plates whilst others were finishing food."
"Service was poor even though staff were friendly."
"Absolutely disgraceful wait time. Completely ruined the meal for me."
"No table checks were done as it seemed staff were more interested in their phones."
"Service is slow, presumably the result of the obnoxious manager who is far more interested in swaning about."
"Service wasn't great. Adults meals came first then a child's meal then about a 10 minute wait for the last kids meal."
"An absolute disgrace and balls up... Nearly an hour and half wait for food that never came and lame excuses isn't good enough."
Food Quality
Pros:
"The food was amazingly good, wonderful flavours and at a very reasonable price."
"Food arrived in good time and was exceptional, generous portion sizes and original tastes cooked to perfection."
"The ribs were great, good flavour from the meat and marinade."
"The BEST and hats of to the CHEFS was the food, only a burger but by far best burger in torquay hands down messy to eat but the flavour packs a punch."
"Food very good and good selection of drinks."
"Food was really nice and the venue is lovely."
"The food was great, served quickly and no huge queues at the bar."
Cons:
"Ordered vegan food received actual meat. Outraged never returning."
"Brownie was burnt and was told its just the way they cook it."
"vegan kebab was inedible, it was so over cooked you couldn't chew it."
"Food was ok, but they forgot/misplaced our deserts part of the order."
"Food took a while to come, but it was rather busy, so it may not be a regular occurrence."
"Food was cold and some food was still raw!"
"Food came out very late but only half of it and it was cold."
Ambiance
Pros:
"Great chill atmosphere, lovely food, amazing drinks, and WONDERFUL STAFF!"
"We had a lovely tapas lunch it the garden that was lovely and cool on a hot day."
"The atmosphere here is brilliant, they had live entertainment (excellent) bar staff are on the ball and friendly."
"Great interior and awesome beer garden."
"Loved the place inside and out. Great atmosphere with live music every night."
"This place is amazing, the garden… wow, loved it. You’d forget you’re in the town once there."
"Love the balcony seating and garden area outside."
Cons:
"Behind us was seating for I would estimate 10 to 12 people, that was soon filled with 20+ very in your face and rowdy alcohol fuelled lads."
"The only major issue that I had was that the live band really were just too loud to be able to talk to the people that I was with."
"Horrible atmosphere soon as you walk in... reserved a table for two... Got there told to choose any table in mind most tables available... then got located right next to the door which we asked to move(cold eveing)."
"Unfortunately it was low season and no live music during the week which is a shame but understandable."
"So have to say not really a memorable event. Tuesday day evening about 19.30, pretty empty really."
"Not really somewhere I would take children or more sensitive members of the family after 5.30 on a Saturday night as quite a few very drunk, loud and sweary people sat there and that was a bit uncomfortable."
"Awfully went for my partners staff meal got told there was no space you can't sit there you can't stand here if you want to stay you got to go downstairs basically looking down there nose at me and my attire."
Value
Pros:
"The drinks were good at a reasonable price."
"The food was worth the wait, and I have to say we would definitely be back at some time 👍"
"Prices are very good. Lunchtime menu £5 drinks are also cheap."
"Good selection of drinks at reasonable prices, good service and absolutely fantastic pizzas."
"Always good food great pizza, friendly staff not bad value only minor gripe is toilets are a bit grubby not all taps working currently."
"Food was decent, reasonably priced."
"Good prices for food and a wide variety however portion sizes are not massive."
Cons:
"if someone asked me if I would recommend the place I would say .. don't bother just go to wetherspoon just further down...very disappointed."
"Although our meals were edible they didn't reflect the price we paid."
"it's an average eatery i am not critiquing the food but was very disappointed with big black plastic trays the food came in."
"Very good service but my food was a let down. Rumpsteak was chewy and the coleslaw and salad below average."
"Unfortunately always let down by abysmal management."
"Definitely not worth the cost of the bill."
"Not impressed with my meal, the Cabin chicken was over cooked and very dry and the Wedges were very brown and cooked on the outside but raw in the middle."